642-243 Dumps Cisco

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Sample Questions

Cisco 642-243 Free Exam Question 1

In a Cisco Unified Contact Center Enterprise system, a new agent and phone have been added to the system; however, the agent is unable to log in to the system.
The agent is using the same type of phone and and has the same CTI OS desktop setup as other agents who are able to log in without issue.
What are two possible causes for this issue?(Choose two.)

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642-243 Dumps Question Answers Sample Question 2

Refer to the exhibit. In the Cisco Unified Contact Center Enterprise solution, there are a number of different log files that are generated by different components and processes in the solution. Identify the specific process that generated the log file.

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Cisco 642-243 Free Exam Question 3

In a Cisco Unified Contact Center Enterprise system, external callers being queued on the Cisco Unified IP IVR are reporting voice quality issues with the Cisco Unified IP IVR prompts as being "choppy." Which two actions would be helpful in finding the problem? (Choose two.)

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Free 642-243 Training Exam Question 4

To use the Cisco Unified ICM dumplog utility to gather the Call Router's MDS log from Monday, March 10, 2008, beginning at 9:30, and to ensure that you do not get binary data in the log, which command line syntax would you use?

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PDF 642-243 Dumps Exam Question 5

In the Cisco Unified Contact Center Enterprise solution, the Cisco Unified ICM Script Editor Agent-toAgent Node is used to send calls between agents in the system. Which item is not applicable to the Agentto-Agent Node usage?

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