CIsco 820-421 Free Exam Question 1
When establishing a current view of your customer, which is an appropriate internal source of information?
A. Financial analyst forecasts of the company's revenue for the next 3 years
B. Working documents created by new hires prior to their joining your organization
C. Websites of partners in the customer's ecosystem
D. Service level agreements your firm helped to create, between the customer IT group and business units. Correct Answer: D