PDF CPHQ Dumps Exam Question Answers Released Sample Question No 4
A healthcare entity initiating re-structuring must consider the impact on staff to ensure the greatest opportunity for success by
A. selecting a consultant, conducting a needs assessment, and analyzing results.
B. planning carefully, communicating openly, and leading effectively.
C. developing policies to assist in the change process so that fear will be minimized.
D. defining the concepts of re-structuring to the staff and the community. Answer: B