MB2-718 Dumps Microsoft

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Sample Questions

Dumps4download MB2-718 Exam Question 1

You are a customer service agent that uses Unified Service Desk (USD). You search for a customer. You select a customer record from the search results and open the customer record.
How many sessions are created?

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Free Microsoft MB2-718 Exam Question 2

You pick a case from a queue.
You determine that you cannot resolve the case, and plan to release the case back to the queue.
What effect does releasing the case to the queue have on record ownership?

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Microsoft MB2-718 Free Exam Question 3

Your organizaton plans to use Voice of the Customer to send surveys to select groups of customers.
You need to customize branding colors and logos for the surveys. What should you do?

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Microsoft MB2-718 Dumps Exam Question 4

Which three actions can you perform by using editable grids? Each correct answer presents a complete solution.

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PDF MB2-718 Dumps Exam Question 5

You plan to create surveys for a multnatonal company that manages hotels. You must create a
unique survey for each hotel locaton. Which statement is true?

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