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IIBA CBAP Frequently Asked Questions

IIBA CBAP Sample Questions

Question # 1

Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project. They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project.What type of process are Bob and Susan completing with these materials?  

A. Feasibility study 
B. Stress test 
C. Alternative identification 
D. Benchmarking 

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Question # 2

You are the business analyst for your organization and have many solutions available to an identified problem. You would like a way to quickly and fairly determine which solution is the best choice for your organization.Which of the following approaches would allow you to determine the top-rated solutions for your organization? 

A. Scoring system 
B. Acceptance and evaluation criteria 
C. Vendor assessment 
D. Voting system 

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Question # 3

Which of the following is a graphical representation of roles and responsibilities of different project team members? 

A. RACI chart 
B. Pareto chart 
C. Resource histogram chart 
D. Organization chart 

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Question # 4

The stakeholders are interested in ensuring that expected value is assessed prior to acceptance. To determine if the solution is providing expected value and ensure the accuracy of the measurements, the stakeholders and the business analyst (BA) determine that they need to measure.

A. benefits, penalties, and costs. 
B. strategy, solution, and scope. 
C. impacts, problems, and dependencies. 
D. performance, trends, and variances. 

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Question # 5

Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?

A. Influence diagram 
B. Project schedule network diagram 
C. Arrow diagramming method 
D. Time-scaled schedule network diagram 

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Question # 6

You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution. You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation. What technique have you asked Virginia to complete in this scenario? 

A. Decision analysis 
B. Business rules analysis 
C. Process modeling 
D. Functional decomposition 

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Question # 7

You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A. Relationships among the requirements 
B. Management in the project 
C. Stakeholders in the project 
D. Cost and schedule constraints 

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Question # 8

Which of the following describes the actual users who interact with one another, a system, or data moved between two users?

A. Device interface 
B. User interface 
C. Data interface 
D. Communication port 

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Question # 9

Martha is observing Sarah complete several complex steps as part of her business analysis requirements elicitation process. In this instance Martha working alongside Sarah is actually helping Sarah complete the work so that Martha can understand all of the steps Sarah must complete.What type of requirements elicitation technique is Martha using? 

A. Progressive elaboration 
B. Shadowing 
C. Cross training requirements elicitation 
D. Active observation 

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Question # 10

Which of the following quantitative risk analysis techniques relies on experience and past data to compute the probability and impact of risks on project objectives?

A. Probability distribution 
B. Sensitivity analysis 
C. Modeling and simulation 
D. Interviewing 

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Question # 11

As part of defining the business analysis approach for a project, the business analyst (BA) identifies the key stakeholders responsible for upcoming activities for the initial phase. The BA emails each of these stakeholders and asks when they can be finished. One stakeholder does not reply, one angrily comments that it is not their job and is too busy, and two respond saying that they do not understand what is being asked of them. What competencies can the BA draw on that would best assist with getting agreement from all these stakeholders?

A. Personal accountability, time management, demonstrated trustworthiness 
B. Negotiation, conflict resolution, effective communication 
C. Industry knowledge, solution knowledge, organization knowledge 
D. Learning, creative thinking, problem solving 

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Question # 12

Which of the following software development life cycles is a methodology that divides the project into phases, and the project manager focuses on control of time, cost, and scope? 

A. Spiral 
B. Agile 
C. Waterfall 
D. Incremental 

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Question # 13

A business analyst (BA) works for an organization that is moving from a waterfall methodology to an agile approach. This causes new challenges and opportunities for the BA.Which business analysis planning and monitoring element is most impacted by the organization's change? 

A. Timing of business analysis work 
B. Conflict and issue management 
C. Technology and infrastructure 
D. Solution scope

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Question # 14

You are the business analyst for your organization. You have identified the costs and level of effort needed for each of the solution components. Management has asked that you also assess the most effective tradeoffs between delivery options. You consider the available resources and the constraints on the solution to determine if an additional investment is justified to realize a higher value for the solution. What other consideration could you include in your assessment of the solution?

A. Historical information 
B. Dependencies between requirements 
C. Experience of the implementation team 
D. Enterprise environmental factors 

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Question # 15

You are the business analyst for your organization and management has asked that you identify opportunities to improve the operations of the business. You notice that some of the stakeholders use several pieces of software and several duplicate activities within each software package to generate data reports for customers.What type of recommendation can you make in regard to this observation? 

A. You can address the automation of how the workers perform. 
B. You will need to perform active observation first to understand the processes in more detail. 
C. You can address the non-functional requirements of the activities. 
D. You will need to perform passive observation first to understand the processes in moredetail. 

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Question # 16

You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?

A. Business Analysis Plan 
B. Business Analysis Communications Plan 
C. Communications management plan 
D. Stakeholder Management Plan 

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Question # 17

Herb is the business analyst for the HYY Organization. As Herb is completing the organize requirements process he recognizes that requirements typically need to answer one QUESTION NO: for identification. What is the one interrogative that requirements should answer?

A. What 
B. When 
C. Why 
D. How 

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Question # 18

Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session? 

A. All requirements are ranked as high 
B. Communication 
C. All requirements are prioritized by cost-benefits ratio 
D. Cost 

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Question # 19

Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria? 

A. Project manager 
B. Subject matter expert 
C. Solution owner 
D. Stakeholder 

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Question # 20

There are four inputs to writing the business case as part of enterprise analysis. Which one of the following is not an input to writing the business case process? 

A. Business need 
B. Assumptions and constraints 
C. Requirements verification 
D. Stakeholder concerns 

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Question # 21

A business analyst (BA) is planning for an upcoming solution based on a signed contract with a client but has learned that one of the key subject matter experts is unavailable during the first half of the business analysis phase. The project has a tight timeline and firm deadline that is part of the contract. There are no substitutes for the key subject matter expert. How should the BA proceed? 

A. Change the solution scope by removing the subject matter expert's component and obtain approval on the new scope 
B. Reduce the schedule to coincide with the subject matter expert's availability and reduce the formality for requirements 
C. Document the contract terms as a risk and adjust the contract costs to plan for the changes/rework 
D. Identify the missing stakeholder as a risk and recommend an adaptive approach for the analysis phase 

Show Answer

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Question # 22

In performing the task of planning for business analysis governance for a software implementation project, the business analyst (BA) recommends that prioritization of requirements be done based on the amount of work that the project team is capable of delivering in a given period of time. Which of the following techniques is the BA recommending?

A. Negotiation 
B. Grouping 
C. Time Boxing 
D. Budgeting 

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Question # 23

Which of the following chart shows the correlation between project team members and the work they've been assigned to complete? 

A. Pie chart 
B. Responsibility Assignment Matrix (RAM) chart 
C. Gantt chart D. RACI chart 

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Question # 24

Which of the following establishes organizational checks and balances with a proper segregation of front, back, and middle office functions for effective risk management? 

A. Risk response plan 
B. Risk analysis 
C. Risk management plan 
D. Risk governance 

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Question # 25

A large company has thousands of geographically dispersed employees and dozens of IT systems. Multiple business analysts (BAs) work in parallel on various requirements with different stakeholders. When considered in isolation, the requirements look meaningful and valuable to those who approved them. However, when it comes to implementation, some of the requirements appear to be contradicting each other. A lead BA recognizes that adding some traceability information would help uncover such conflicts early in the process. To what should the BA trace the requirements?

A. Stakeholder tasks 
B. Business needs 
C. Organizational functions 
D. Solution components 

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Question # 26

Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?

A. It identifies new capabilities required by the organization to meet the business need. 
B. It identifies the causal factors that are contributing to an effect the solution will solve. 
C. It describes the ends that the organization wants to improve. 
D. It identifies the skill gaps in the existing resources. 

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Question # 27

The creative thinking process has three values to determine the effectiveness of the process.Which one of the following is not a measurement of effective creative thinking? 

A. Application of new ideas to resolve existing problems 
B. Generation of a pre-determined number of new ideas for a business solution 
C. Willingness of stakeholders to accept new approaches 
D. The successful generation and productive consideration of new ideas 

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Question # 28

You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity. Which one of the following is NOT an example of a desired outcome?

A. Implement new machinery to complete the work processes faster 
B. Increase sales 
C. Reduce costs 
D. Reduce time to deliver a product or service 

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Question # 29

In risk analysis, which of the following can be identified as a consequence of a disaster? 

A. Loss of operating capability 
B. Loss of goodwill 
C. Loss of competitive edge 
D. Loss of stockholder confidence 

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Question # 30

You are the business analyst for the NHQ Organization. Management has asked that you examine the workflow and internal processes for order fulfillment. Specifically, they'd like you to complete an in-depth analysis and documentation of the business problems and opportunities that may be exist for the organization. What business analysis knowledge area does this activity map to?

A. Requirements elicitation 
B. Solution assessment and validation 
C. Enterprise analysis 
D. Requirements management and communication 

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Question # 31

Which of the following is a visual decomposition of the project scope? 

A. Budgeted Cost of Work Scheduled (BCWS) 
B. Resource Breakdown Structure (RBS) 
C. product breakdown structure (PBS) 
D. Work Breakdown Structure (WBS) 

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Question # 32

You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.What type of analytical thinking are you participating in this scenario? 

A. Problem solving 
B. Creative thinking 
C. Brainstorming 
D. System thinking 

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Question # 33

Which of the following is described in the statement below?"It shows the history and pattern of variation. It is a line graph that shows data points plotted in the order in which they occur. They show trends in a process over time, variation over time, or declines or improvements in a process over time. Trend analysis is performed using them." 

A. Cause and effect diagram 
B. Histogram 
C. Run chart 
D. Pareto chart 

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Question # 34

Which of the following processes is used by organizations to set the risk tolerance, identify the potential risks, and prioritize the tolerance for risk?

A. Risk communication 
B. Risk identification 
C. Risk analysis 
D. Risk management 

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Question # 35

There are four inputs to the plan business analysis activities.Which one of the following is not an input to the plan business analysis activities process?  

A. List of identified risks 
B. Organizational process assets 
C. Business analysis approach 
D. Stakeholder list, roles, and responsibilities 

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Question # 36

Robert is the business analyst for his organization and he's working with several stakeholders to identify the business need for an opportunity. Robert needs to identify the stakeholder that will be responsible for authorizing the actions needed in order to meet the identified business need.Which stakeholder does Robert need to identify? 

A. Sponsor 
B. Customer 
C. Implementation Subject Matter Expert 
D. Regulator 

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Question # 37

You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor.Which of these stakeholders will be responsible for writing the project scope?  

A. Domain subject matter expert 
B. Business analyst 
C. Project manager 
D. Sponsor 

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Question # 38

A leading software manufacturing company has appointed a business analyst (BA) to ensure that requirements are managed effectively and efficiently. The BA discovered some missing functionality as well as some implemented functionality which are not supported by requirements.Which of the following tasks did the BA use to discover the issues? 

A. Define requirements architecture 
B. Elicit requirements again 
C. Evaluate requirement changes 
D. Trace requirements 

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Question # 39

Marcy is the business analyst for her organization. She is completing the business analysis task of defining the business needs. She has the business goals and objectives and the requirements stated documentation.What must she confirm about the requirements stated documentation before defining the business need based on her analysis? 

A. The requirements must reflect actual business requirements, not a description of the solutions. 
B. The requirements must contain no or little risks. 
C. The requirements must reflect proposed solutions as part of alternative identification. 
D. The requirements must be compatible with the refinement of the business goals and objectives. 

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Question # 40

Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project.Before Gary makes the presentation what should he do as part of his preparation for the presentation?  

A. Determine an appropriate format for the presentation. 
B. Confirm that he has the authority to host the presentation. 
C. Confirm that the stakeholders have signed off on the requirements. 
D. Hire a scribe to keep the minutes of the meeting. 

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Question # 41

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder 
B. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located. 
C. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform. 
D. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another. 

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Question # 42

You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?

A. Define the risk and reward for the requirements 
B. Categorize and create hierarchies of items 
C. Define boundaries for business domains 
D. Show business logic 

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Question # 43

Gina has been asked to provide decision analysis for her solution scope. Which one of the following best describes the decision analysis technique?

A. Assessed to support benefit management, measurement, and reporting. 
B. Used to assess potential risks that may impact the solution and the cost and benefits associated with it. 
C. Forecasts the size of the investment required to deploy and operate the proposed solution. 
D. Cost-benefit analysis compares the cost of implementing a solution against the benefits gained. Financial analysis includes the use of financial models that estimate the market value of an organizational asset. 

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Question # 44

What does the T in SWOT analysis mean? 

A. Trial 
B. Threats 
C. Test 
D. Time 

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Question # 45

After releasing its beta version of a travel assistance mobile application, a travel company has received feedback from a public survey proposing new features. The company is struggling with the large number of ideas and would like to make a decision on which to consider in the next implementation cycle. Which of the following considerations should be used first for filtering ideas? 

A. Measurability of customer satisfaction 
B. Cost of implementation 
C. Alignment with solution scope 
D. Time to market 

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Question # 46

Which of the following techniques involves attempting to make and numerically determine the probability of various adverse events and measuring the likely extent of the losses? 

A. Risk analysis 
B. Qualitative risk analysis 
C. Risk assessment 
D. Quantitative risk analysis 

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Question # 47

Which of the following displays the relative importance of the defects? 

A. Pareto diagram 
B. User Documentation 
C. Gantt chart 
D. Flowchart 

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Question # 48

Which of the following involves defining the various threats, determining the extent of vulnerabilities, and devising countermeasures against a possible attack? 

A. Qualitative risk analysis 
B. Risk analysis 
C. Risk assessment 
D. Quantitative risk analysis 

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Question # 49

An online stock trading system is under implementation. Which of the following events can be considered as a trigger for re-prioritization? 

A. A team member has left the project and is being replaced 
B. A new initial public offering in the stock market is introduced 
C. Further dependencies among solution components are uncovered 
D. Number of reported quality defects is growing through phases 

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Question # 50

Which of the following terms is used to describe a major deliverable or key even in the project used to measure project progress? 

A. Project life cycle 
B. Phase 
C. Achievement 
D. Milestone 

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Question # 51

Which of the following requirement attributes lacks any ambiguous characteristics? 

A. Understandable 
B. User Requirements Document (URD) 
C. Unambiguous 
D. Urgency 

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Question # 52

Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition. What business analysis approach is Sally and her business analysis team using?

A. Business rules analysis 
B. Functional decomposition 
C. Focus groups 
D. Benchmarking 

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Question # 53

Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan? 

A. Project time management 
B. Project scope management
C. Quality management plan
D. Quality control 

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Question # 54

What is the purpose of the business case?

A. The business case helps the organization determine if they can justify the investment for the solution.
B. The business case helps the organization determine the duration and cost of the solution. 
C. The business case helps the organization determine the cost of the solution. 
D. The business case helps the organization determine if the solution is feasible. 

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Question # 55

You are the business analyst for your organization. You are identifying new opportunities toimprove upon your existing web services. Management is open to new opportunities aslong as the changes do not take more than 60 days to implement.What type of a factor does the 60 day implementation represent?

A. Technical constraint
B. Schedule constraint
C. Business constraint
D. Assumption

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Question # 56

You are the business analyst for your organization and are working on prioritizingrequirements.What plan should guide you through this process?

A. Risk management plan
B. Project management plan
C. Requirements management plan
D. Scope management plan 

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Question # 57

What business analysis plan defines the process to be followed in managing the solution scope and requirements?

A. Requirements management plan
B. Scope management plan
C. Change management plan 
D. Project management plan 

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Question # 58

Mark is the business analyst for his organization. Mark and his business analysis teamhave used the whiteboard to record the documentation as the result of requirementselicitation.What must be done with this information if Mark uses a whiteboard?

A. The scribe must include the white board information as part of the minutes. 
B. The business analyst must transfer the information to another medium before the whiteboard is erased. 
C. The business analyst must document the white board information and get all participants' approval of the recording.
D. The regulator must approve the writings on the whiteboard. 

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Question # 59

You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback.Which of the following statements best describes the change-driven approach?

A. The change-driven approach favors defining requirements through experimentation. 
B. The change-driven approach does not define the requirements until after a solution for the problem has been identified.
C. The change-driven approach favors defining requirements standardized templates. 
D. The change-driven approach favors defining requirements through team interaction.

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Question # 60

You are the business analyst for THY Organization and you have gathered therequirements. You have presented the requirements to the stakeholders and they haveapproved your requirements.You are now working with Francie on recording the dependencies and relationships foreach of the requirements.Why would you want to record the dependencies and relationships for the requirements?

A. To help determine the sequence in which requirements are to be addressed.
B. To help determine which requirements carry the most risk. 
C. To help determine the total cost for the solution to be implemented. 
D. To help determine the total time for the solution to be implemented.

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