PMI PMP Dumps Questions Answers

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PMI PMP Frequently Asked Questions

PMI PMP Sample Questions

Question # 1

A project manager is assigned to a project where a vendor has been engaged to build anew system One week before user acceptance testing (UAT) is scheduled the vendorinforms the project manager that they can only deliver half of the promised functions by theUAT start date.What should the project manager do next?

A. Wait until the vendor cannot deliver and then invoke liquidated damages based on thecontract
B. Escalate to management and prepare tor project closure by canceling the contract withthis vendor
C. Adjust the protect schedule to accommodate the current development progress of thevendor
D. Communicate with the vendor and project team and explore possibilities lor resolvingthe issue

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Question # 2

A project is ready to start, and resources are allocated. The development manager theninforms the project manager that a critical resource is nolonger available due to a family emergency. The development manager indicates that allother developers have been assigned to other projects,and there is no capacity for any developer to take on additional work.What should the project manager do next to fulfill this resource need?

A. Determine resource allocation options based on project priority.
B. Apply changes to the existing resource allocations and inform the developmentmanager.
C. Meet with the sponsor to determine how to rebaseline the schedule.
D. Inform the sponsor of the situation and request an extension of the target completiondate.

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Question # 3

A project manager is managing a project that requires specialized architecture services.This project was identified as a high risk for theorganization. The project manager works with an external architect who is highlyspecialized. However, the architect will soon resign because theyaccepted an offer from another firm.What should the project manager do next?

A. Discuss this with the project team, assess the impact, and decide on the appropriateactions to follow.
B. Ask the architect for the contact details for their new employer and call their accountmanager.
C. Call the account manager and ask them to retain the expert by offering them anincentive.
D. Escalate the issue to the procurement department and ask them to discuss this with thevendor firm.

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Question # 4

A major public-transportation construction project is aimed at significantly reducingemissions. The project has been severely delayed due to noncompliance withenvironmental codes and bylaws.What should the project manager have done to prevent this?

A. Incorporated sufficient schedule reserves based on similar delays in past projects.
B. Appointed a senior environmental compliance officer to report directly to the projectmanager.
C. Mapped environmental compliance requirements, identified risks to achieving them, andprepared mitigations.
D. Approached the regulator for a partial waiver in light of the environmental importance ofthe project.

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Question # 5

A project manager is scheduled to meet with a client for their weekly risk managementmeeting. The project manager observed that one of the tasks which had externaldependencies is delayed by one week. The project manager knows this will have an impactbut does not know the exact details.What two things should the project manager do? (Choose two)

A. Discuss the issue with the external supplier's authority.
B. Review the lessons learned from similar past projects.
C. Gather additional information and estimate the impact.
D. Update the risk log and bring this up in the meeting with the client.
E. Wait for the client to raise a concern and collect more information.

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Question # 6

A project manager holds periodic progress review meetings to discuss issues. What shouldthe project manager do first on the agenda?

A. Produce lessons learned documentation.
B. Elaborate the risk mitigation strategy and risk register.
C. Formulate project management plan integration.
D. Update resolution approaches and action assignments.

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Question # 7

A company has selected a cross-functional team to develop an innovative digital product todrive the digital transformation project for the business. What should the projectmanager do to ensure business value is delivered early?

A. Create a detailed project plan and escalate delays to the functional managers.
B. Fast track the project and monitor tasks closely to ensure timely delivery.
C. Create robust incentives to the team members to encourage speedy delivery.
D. Break down the deliverables into sprints and deliver value incrementally.

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Question # 8

A town wants to build a community center and has appointed a project manager. A site wasfound, and all of the necessary approvals and governance were completed. When theproject kick-off was held, it was discovered that a local farmers' group was not consulted,and they use the site for a monthly market.What should the project manager do to move forward with the project?

A. Continue building the center as the farmers' group does not need to be consulted.
B. Document a risk related to the impact that the farmers' group could bring to the project.
C. Request that the project sponsor discuss compensation with the farmers' group for thelost business.
D. Discuss the project objectives with all stakeholders, including the farmers' group, andreview their requirements.

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Question # 9

A few developers have identified a list of impediments at the daily standup and are askingfor the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed. Which issue should the project lead focus on first?

A. Developing a new contract for production support.
B. Finding a new product owner to prioritize the product backlog.
C. Regulatory compliance issues discussed in the meeting.
D. Recruiting, onboarding, and training new developers.

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Question # 10

A project manager is assigned to a time-bound internal project on quality improvement.During project execution, the project manager observes that a specific team member isbeing isolatedby other team members.Which three actions should the project manager take? (Choose three)

A. Arrange and conduct team-building sessions to improve team effectiveness.
B. Allow team members to resolve personal issues without involving the project manager.
C. Get feedback from other team members to understand what led to this situation.
D. Identify the isolated team member as a risk and document the situation in the risk register.
E. Obtain feedback from the isolated team member to understand the situation.

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Question # 11

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget. What should the project manager have done to prevent this from happening?

A. Reviewed the acceptance criteria and obtained client approval.
B. Allocated a risk budget for any post-release improvements.
C. Conducted a pilot to understand the client's performance parameters.
D. Established meetings with the client throughout the project phases.

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Question # 12

A steering committee member is complaining about the weekly report. They stated that thereport is too long and has unnecessary details. As a result, they are unable to obtain themain message and take action.What should the project manager do to avoid similar complaints?

A. Present the status at a weekly meeting with the steering committee.
B. Verify the information needed for steering committee members.
C. Send a shorter daily report to this steering committee member.
D. Demonstrate the weekly reports in a presentation for the steering committee member.

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Question # 13

A project manager is beginning a new project with very diverse team members. The projectmanager chose to use consensus building so the team can agree on and beengaged in how the project will be executed.How should the project manager proceed?

A. Create an environment where the agreement is reached by a majority vote.
B. Create an environment where the agreement is reached through discussion.
C. Establish recurring brainstorming sessions to discuss project issues.
D. Allow team members to contribute ideas in a stream-of-consciousness mode.

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Question # 14

A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future. What should the protect manager do?

A. Perform quality control analysis.
B. Perform root cause analysis (RCA).
C. Perform trend analysis.
D. Perform schedule analysis.

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Question # 15

During the execution of a project, a key stakeholder complains to the project managerabout recent communications.The key stakeholder explains that the relevant information from the project team wasincomplete and late. As a result, the key stakeholder is beginning to disengage from theproject.What should the project manager do?

A. Explain to the key stakeholder the way in which the project team communicatesinformation.
B. Ask the project sponsor to hold a meeting with the key stakeholder to ensure that thestakeholder is engaged in the project.
C. Send relevant information to all key stakeholders simultaneously to ensure consistentcommunication.
D. Update the communications management plan to fulfill the key stakeholder'sexpectations about relevant information.

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Question # 16

A project manager is working on a software development project for an oil and gas clientusing an agile approach. The project manager is having difficulty preparing the schedulebecause the project has various unknowns.Which scheduling method should the project manager use to develop the schedule?

A. Iterative scheduling
B. Three-point scheduling
C. Parametric scheduling
D. Analogous scheduling

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Question # 17

A project manager is working with team members and customers who are operating inmultiple countries. The team is working on implementing a new technology that includesambiguities, uncertainties, and unknowns, both in terms of technology and of the end-userexpectations for this solution.What should the project manager do to keep the stakeholders engaged?

A. Use email as a communication channel.
B. Use feedback and decision-making tools.
C. Use meetings as a communication channel.
D. Use a shared collaboration platform.

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Question # 18

A project manager starts to receive emails from different stakeholders requestinginformation about the project status. What should the projectmanager do to avoid this in the future?

A. Schedule weekly project status meetings with all stakeholders including the customerand internal resources.
B. Include the project stakeholders’ needs while planning the project communicationsstrategy.
C. Designate a team member to respond to the emails from these stakeholders.
D. Include the stakeholders’ emails in all of the project status communications.

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Question # 19

A customer is concerned with the quality of the product delivery, as the productiondeployment is approaching. What should the project manager do next to ensureacceptance of the deliverables?

A. Test product integration in accordance with the requirements.
B. Evaluate the quality checklist for product compliance.
C. Review the approved exit criteria for the product.
D. Verify the production budget before advancing the product.

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Question # 20

A project manager is leading a project that has a dependency on the client's vendormanagement system for critical requirements. The vendormanagement team will not derive any benefits from the project. However, the projectrequires support from the vendor management head.What should the project manager do next?

A. Get support from the sponsor to hire a subject matter expert (SME) from the vendormanagement team to work on the project.
B. Review the terms of reference of the steering committee to include the vendormanagement head.
C. Work with the sponsor on a communications management plan to obtain support fromthe vendor management head.
D. Obtain help from the sponsor to highlight any nonfinancial benefits for the vendormanagement team.

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Question # 21

A multicultural team is working on a project. After a few months of observation, the projectmanager realizes that two team members are not responding to the construction managerproperly. The project manager spoke to the team members individually and found that bothhad cultural differences with the construction manager.What should the project manager do to improve the situation?

A. Ask the team members to tolerate the cultural differences as they have a differentcultural background.
B. Ask the construction manager to meet with the two team members to resolve thesituation.
C. Provide the construction manager with instructions on how to resolve the situation.
D. Discuss the team members' concern with the construction manager and seek solutions.

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Question # 22

The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path. What should the project manager do in this situation?

A. Escalate the supplier-related issues to the sponsor for resolution.
B. Review the work breakdown structure (WBS) with the suppliers.
C. Review the critical path with the stakeholders to define next steps.
D. Discuss the critical path issues with the purchasing department.

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Question # 23

At the end of a project's initiation phase, the budget was developed and sent to theapproval board. During the approval meeting, one of the key stakeholders asked how thebudget was developed for future uncertainties.How should the project manager reply?

A. Recurrent team meetings are planned to control the budget against future uncertainties.
B. Probabilistic analysis was used to develop the budget to address future uncertainties.
C. The budget was developed by using the lessons learned from previous project data.
D. Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

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Question # 24

While monitoring a project at a work site, the project manager notices that the site team’swork breaks have increased by a few minutes every week. How should the projectmanager approach this?

A. Reduce payment to the workers due to their extended breaks.
B. Issue a formal written warning to all hourly workers for their break tardiness.
C. Have a meeting with the team to discuss the issue and propose solutions.
D. Dismiss some of the workers for failing to adhere to the break policy.

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Question # 25

A project manager is preparing to start a new project in which the team members aredistributed geographically across different countries. The project manager is using thecommunications management plan to engage the team members and find acommunication method that suits everyone. How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

A. Collect feedback from the team to discuss alternatives to enhance the communication.
B. Conduct individual meetings to create a trusting environment with team members.
C. Establish periodic face-to-face meetings and address the communication topic.
D. Hold meetings in accordance with the team members’ preferences and availability.

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Question # 26

A project manager is managing a mobile application development project when one of theexperienced team members starts missing deadlines. The delays will impactproject implementation.What should the project manager do next?

A. Meet with the team member to understand their concerns and/or issues.
B. Convene a team meeting to encourage and motivate the entire team.
C. Assign an additional resource to help the team member with the tasks.
D. Ask the team member's functional manager if there are any known issues.

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Question # 27

A project manager is leading a project that includes several organizations with uniquecorporate cultures. These diverse corporate cultures are affecting project expectations. Thevarying expectations often lead to conflicts, which often require the project manager'sinvolvement.What should the project manager do first to evaluate the cultural differences within theorganizations?

A. Establish a probability and impact matrix and plan response criteria.
B. Disregard the situation since it is not hindering the project deliverables.
C. Develop a joint policy among the various organizations.
D. Escalate the issue to the project sponsor and seek their guidance.

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Question # 28

A key stakeholder who is highly involved in the project claims that the reports sent by theproject team are inadequate. What should the project manager do first?

A. Ask the project team to review and modify all of these reports.
B. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.
C. Explain to the stakeholder that these are the approved templates for the reports.
D. Ensure that the reports comply with the communications management plan.

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Question # 29

Several components of an expensive manufacturing project have been returned by thecustomer. The customer is complaining that the quality ofthe components is poor and is concerned that, as a result, their products will be returneddue to quality issues. The project manager is certain thatquality has been maintained.How should the project manager communicate with the customer to help assure them thatthe project has produced quality products?

A. Show the customer the tolerance and control limits.
B. Show the customer sample results from the current batch.
C. Show the customer a sample history of quality.
D. Show the customer the quality control measurements.

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Question # 30

A project manager works for a company that has a reputation of delivering environmentallysustainable projects. During the half-yearly review of the project, the project managerraises serious concerns with the project sponsor regarding the project's viability and success. There are somestakeholders who oppose this project on the grounds of compromising land erosion.What should the project manager do?

A. Propose to close the project because it no longer fits the business values of the organization.
B. Calculate earned value (EV) because the project manager is forecasting a loss for this project in the yearly review.
C. Calculate float on the project because it has severely affected the project's major critical path.
D. Request additional resources from the business unit manager due to the project's complexity.

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Question # 31

Key decision makers are meeting to define the objectives of a new database migrationproject. There are many disagreements about scope and time lines among the leaders ofvarious company departments.How should the project manager impartially prioritize the requirements to be integrated?

A. Retain only requirements that result in profitable revenue growth.
B. Ensure the CEO selects the requirements from all department leaders.
C. Give each department a fixed budget that will cover ten requirements.
D. Rank the requirements with the highest benefit-cost ratio as more important.

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Question # 32

During an iteration review session, some product features are at risk of being canceled dueto high operational costs when the product is launched into a production environment.What type of analysis should the project lead have conducted to avoid this situation?

A. Capacity analysis
B. Benefits analysis
C. Risk analysis
D. Gap analysis

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Question # 33

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following should be regarded with the highest priority?

A. Needs of the customer
B. Needs of the project manager
C. Needs of the agile lead
D. Needs of the organization

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Question # 34

After the merger of two large companies, a project manager is assigned to a project. Thecompany hires a consultant to ensure best practices arebeing used in information security. During an iteration, the consultant requests changes toa software component, claiming that it is not meetingmarket requirements.What should the project manager do?

A. Continue the iteration and add the requested changes.
B. Continue the iteration and review the change with the customer.
C. Cancel the iteration and meet with the product owner.
D. Cancel the iteration and add the requested changes.

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Question # 35

An internal virtual team is meeting daily to review iteration progress, as well as to conductother technical and followup calls with key stakeholders. The team seems to bedisengaged.How should the project manager approach this situation?

A. Give the team members a few days off to reduce stress.
B. Reduce the number of internal and external meetings.
C. Review team assignments and reduce the workload.
D. Schedule one-to-one meetings and team-building meetings.

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Question # 36

During sprint planning, the product owner wants to prioritize items with high business value.However, the project team is concerned about technical debt and infrastructuredependencies to deliver the expected value.How should the project manager handle this issue?

A. Support the project sponsor so the decision is made top-down and the team follows the provided direction.
B. Support a voting exercise so all team members can express their opinion and the reason behind their vote.
C. Support the product owner so only items with high business value are included in the next sprint.
D. Support the project team so technical debt and infrastructure dependencies are included in the next sprint.

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Question # 37

A team has had issues with behavior on an ongoing project, which is causing conflicts. Asa result, the team is losing momentum and fallingbehind in its sprints.How should the project manager handle this situation?

A. Engage a counselor to reconcile the situation between the team members affected.
B. Control backlog assignments and reduce direct communications between teammembers.
C. Revisit the ground rules and team communication protocols, and discuss what is happening.
D. Require team members experiencing the conflicts to take a day off from work.

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Question # 38

A high-performing team is involved in a project with a new domain. The team is unable todeliver as expected.What should the project manager do?

A. Support the team in identifying the area of development and address the gap.
B. Dissolve the team and include the team members in other existing teams.
C. Identify the struggling team members and move them out of the team.
D. Set up a clear expectation that the team is to deliver as in their previous projects.

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Question # 39

A project manager for a software development company faces a number of financial risksin their project. The project manager needs to frequently check the strength andefficiency of the risk management process.What should the project manager use to accomplish this?

A. Stakeholder register
B. Brainstorming session
C. Audit meeting
D. Assumption log

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Question # 40

According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?

A. The product owner should not ask the team to change their sprint commitments.
B. The team is accepting too much work in the sprint after it has started.
C. The team is not meeting the expectations of the product owner.
D. The team should have stopped on day 4 and started a new sprint.

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Question # 41

A client wants to create an innovative software for the travel industry using an agileapproach. A project manager from the company was assignedto work on the details and estimates as requested by the client.What should the project manager do before sending the information to the client?

A. Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.
B. Sequence the tasks with estimates and add standard risk reserves to use for software development.
C. Analyze the tasks, provide estimates, include a prototype demo, and send to the clientdirectly.
D. Work with the team to understand their views and add the appropriate dependenciesand risks.

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Question # 42

A protect team is working remotely on a solution The client wants the solution as soon aspossible and is uncomfortable because the team members are not colocated In addition theclient expressed concerns about the understanding of the project context and the team'sdecision-making processWhat should the project manager do?

A. Update the communications management plan to satisfy the client's request
B. Request the client to attend the daily meetings with the project team
C. Encourage the client to interact with the protect collaboration platform
D. Ask the product owner to frequently communicate with the stakeholders

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Question # 43

A project schedule risk has turned into an issue. The project manager foresees delays inproject execution.What should the project manager do to resolve the issue?

A. Update the risk management plan and send it to the project team.
B. Update the schedule baseline to the new project time line.
C. Escalate the issue to senior leadership for resolution.
D. Work with relevant stakeholders to determine possible solutions.

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Question # 44

During the lessons learned workshop, one stakeholder mentioned that the project wasunsuccessful as it did not deliver the expected business value. What should theproject manager do to address this concern?

A. Review the project management plan tasks with the stakeholders.
B. Review the project management plan budget with the stakeholders.
C. Review the business benefits realization plan with the stakeholders.
D. Review the communications management plan with the stakeholders,

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Question # 45

A project manager manages a bridge construction project. The project manager hasreceived a major change request from a regulatory stakeholder to add one branch of thebridge to the engineering design. The project manager prepared a change request, whichwas reviewed and accepted by the change control board (CCB).What should the project manager do now?

A. Notify the project team about the change request's approval.
B. Include the new branch of the bridge in the design.
C. Communicate the decision to the stakeholder who requested the change.
D. Evaluate the adjustments to the project management plan.

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Question # 46

A project manager is assigned to a global project with dispersed team members.Previously, when working with remote teams, the project manager observed that teammembers do not tend to produce quality work.What should the project manager do to ensure the project is completed on time withquality?

A. Encourage the team to participate in a peer evaluation activity by the end of the project.
B. Introduce the use of time sheets and ask team members to review and submit themregularly.
C. Arrange regular team meetings for the team to update one another on the progress oftheir assigned tasks.
D. Meet with the team together and in one-on-one meetings to set clear, shared targets.

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Question # 47

A customer initiated a minor scope change and expects this to be completed without delaysor additional costs. The project manager believes that they have adequateauthorization to make the decision themselves but is not quite sure.What should the project manager do next?

A. Use the project contingency and implement the change without charging the customer,since the customer's satisfaction is top priority.
B. Exploit this change opportunity and calculate the cost, risk, and time, then add areasonable margin and submit to the customer.
C. Use the Perform Integrated Change Control process and submit this to the changecontrol board (CCB) for approval.
D. Keep the change pending and decide to take this up as part of final settlement at theend of the project.

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Question # 48

A project manager prepared a project benefits management plan. Which of the followingshould be included in this document?

A. Project requirements, target benefits, issue log, metrics
B. Target benefits, strategic alignment, time frame for realizing benefits
C. Strategic alignment, benefits owner, risk register
D. Target benefits, benefits owner, lessons learned

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Question # 49

A large global organization developed a new medical implant that requires compliance withlocal government regulations. The approval process for one country is lengthy and willimpact the intended launch date.What should the project manager do?

A. Organize an online distribution channel from another country.
B. Ask the sponsor to authorize the launch and then wait for approval.
C. Ask the board to use their influence and speed up the approval.
D. Work with the team to find ways to bypass the regulations.

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Question # 50

A project manager is leading a large public project that will have a high impact on thetown's citizens. How should the project manager define the different requirements?

A. Include only the common requirements of each stakeholder group in the project goals.
B. Include only the key requirements and keep the stakeholders informed about scope decisions.
C. Analyze the interests and influence of stakeholders and evaluate their requirements.
D. Add only the opinions of the team, because they know the objectives of the project.

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Question # 51

A project manager has been assigned to lead a software project to generate savings at animportant financial institution. Initially, the duration of the project was 13 months,but due to various issues during execution, the project was extended to 16 months. Bymonth 11, the expected savings were exceeded but not all of the functionalitiesplanned for that date were fulfilled.How should the project manager inform the stakeholders of the project's progress?

A. Report that the project has not fulfilled all the expected functionalities.
B. Complete the outstanding functionalities before informing the sponsor of the project progress.
C. Communicate the benefit expectations and the action plan for the pending functionalities. 
D. Send an email with the monthly project progress to all relevant stakeholders.

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Question # 52

During execution of a complex project, the project manager encounters numerous changerequests from various teams. These changes may result in the project not meeting itsobjectives.How should the project manager ensure that these changes are managed effectively?

A. Include the changes in the backlog and review priorities with the product owner.
B. Record the changes using the risk register and continue monitoring.
C. Deny the change requests and keep delivering the project as planned.
D. Review the project and communications management plan with the main stakeholder.

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Question # 53

At the end of a project, the project manager was asked to provide a performance rating ofthe project team members. What should the project manager mainly make reference to?

A. Feedback from the project sponsor
B. Agreed-upon key performance indicators (KPIs)
C. Input from project stakeholders
D. Competencies of team members

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Question # 54

A company is about to start a complex research project. Due to the level of uncertainty, theproject manager recommends the use of a hybrid approach; however, the organization onlyhas experience with predictive projects.How can the project manager strategize the use of a hybrid approach to the organization?

A. Present the benefits of a hybrid approach to key stakeholders to get their support.
B. Create a project change request to execute the project using a hybrid approach.
C. Send a letter to the project management office (PMO) requesting to use a hybrid approach.
D. Submit a notification to the project team confirming they will be using a hybrid approach on the project.

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Question # 55

A multiyear resource constraint project is midway through the execution phase. During aprogress update meeting, it has been determined that there might be a schedule delay todeliver the project. The project manager has observed that all of the team members areworking hard and lots of deliverables have already been completed.What should the project manager do immediately about this situation?

A. Ask the project planner to identify the critical path and respective delayed activities, andthen investigate the reasons for the delay.
B. Prepare a monthly report by highlighting the completed deliverables and communicatethe delay to management.
C. Register the schedule risk and present the new resources requirement to the changemanagement board for schedule recovery.
D. Ask the scheduler to update the schedule with the percent of work in progress (WIP)and communicate the results to the team.

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Question # 56

A stressful situation has presented some challenges for the team. The project managernotices stress behavior in some of the team members, and it is beginning to spread acrossthe group. The project manager needs to coach the team to change their mindset in orderto be more efficient.What should the project manager do?

A. Ensure that people care about each other and work effectively together through effectiveteam management.
B. Meet with the team to discuss the correct, expected behavior in stressful situations andstart practicing it.
C. Establish a productive environment where all team members can assist one anotherwith the workload.
D. Create an environment of respect and fairness so the team can increase their projectperformance in stressful situations.

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Question # 57

An agile team is brainstorming and prioritizing all of the risks according to severity. Whatshould the team do about the identified risks?

A. Mitigate the risks that are applicable to the current and following iterations.
B. Focus on the project deliverables rather than the documented risks.
C. Agree that any issue can be handled when it becomes a problem.
D. Acknowledge that the risks will be handled in the corresponding iteration.

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Question # 58

Anew law was published about zoning permits for telecom towers. This may cause costand schedule overruns for the new network rollout.What should the project manager do?

A. Assess and prioritize the impact of the new law on the project plan.
B. Update the project plan because the law is an obligation for the project.
C. Minimize the scope to catch the cost and schedule baseline.
D. Meet the sponsor to ask for additional time and budget increase.

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Question # 59

An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution. What should the project manager do?

A. Replace the members with new members who understand the system.
B. Encourage the team members to make changes directly in the system.
C. Ask the team to read through all of the available system documents.
D. Encourage the team to hold a knowledge-sharing session in each iteration.

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Question # 60

During project initiation meetings, the project manager of a 9-month project states that aspecific task would be out of schedule. At the projectkick-off meeting, a key project stakeholder strongly objects, stating that this task is the keyvalue of the project and should be completed on time.What should the project manager do to reduce the chances of having a strong rejectionfrom stakeholders during the project initiation stage?

A. Develop a stakeholder-by-stakeholder engagement assessment matrix.
B. Send a letter to the stakeholders to inform them about the project scope and start date.
C. Schedule meetings with key stakeholders in advance to gather feedback on the project scope.
D. Identify stakeholder rejection as a risk in the project risk register.

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Question # 61

A project manager is assigned to work on a complex and innovative project. Thetechnology being used and developed is new and complicated, and most of thestakeholders are unfamiliar with it.Which approach should the project manager use as a servant leader?

A. Ask stakeholders to find and self-fund education about this new technology.
B. Allocate resources to provide training about the new technology to the stakeholders.
C. Contact the project sponsor to get those stakeholders removed from the project.
D. Escalate the issue with upper management to find a novel solution for this situation.

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Question # 62

A project team is implementing a hosted system for a third party. Just before going live, thecustomer asks the project team to include additional functionality. The projectteam identified risks to the delivery date and informed the project manager that some of therequested functions are in conflict with the agreed scope.What should the project manager do?

A. Discuss with the team, estimate the effort, and raise a change request.
B. Discuss with the customer the risks identified and team's concerns.
C. Ask the team to deliver the functionality on the agreed go-live date.
D. Ask the customer to go live and add the new functionality in the backlog.

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Question # 63

A project manager is acting as a servant leader and is struggling to make deadlines on acritical roadway construction project that is falling behind schedule due to a lowperformingteam. In order to get the project back on track, what should the project manager do first?

A. Empower the team members to conduct their job activities and hold each person accountable to improve the schedule.
B. Notify the project sponsor that the team is underperforming and request additional resources to compress the schedule,
C. Contact each team member to inform them that further schedule slips will not be tolerated by the project sponsor.
D. Begin holding daily meetings to assign each team member discrete tasks with specific due dates.

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Question # 64

A project team member is sick and will not be able to return to the project for a few weeks.During the daily meeting, the team shares their concerns as the sick team member was theonly one skilled in the component they were developing.What should the project manager have done to prevent this?

A. Requested robust documentation for the component's build.
B. Outsourced development of the specific component to another team.
C. Acquired more than one resource skilled in each component.
D. Facilitated cross-functional knowledge transfer during the project.

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Question # 65

An agile team is in the early phases of the development cycle for a project; however, theyhave already begun to deliver functionality to the customer. The team has identified risks tothe project and are working on developing the mitigation strategy.What should the project manager do next?

A. Incorporate and prioritize the risks in the risk register according to impact.
B. Escalate the risk to the project sponsor and steering committee.
C. Implement the risk mitigation strategy according to the highest impact.
D. Determine if any of the new risks have any financial impact.

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Question # 66

An organization is initiating a project that will be using new technology. The complexity ofthe project requires excellent technical skills. After reviewing the proposed projectmanagement plan, the project sponsor asks for options to reduce the labor cost withoutintroducing risk to the project delivery.What should the project manager do first?

A. Review the risk register and assign functional managers as resources.
B. Analyze the resource pool and assign internal resources who participated in past projects.
C. Perform an analysis of the key cost drivers and present alternatives.
D. Review the work breakdown structure (WBS) to ensure there are adequate resources.

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Question # 67

An unforeseen event has shut down public works projects for 4 weeks. Activities on thecritical path will fall behind based on the project schedule.What should the project manager do?

A. Add 4 additional weeks to the schedule and request additional resources.
B. Ask the sponsor to obtain a special work permit to continue work.
C. Review the project management plan to see the impact of the possible delay.
D. Crash the resource management plan to keep the schedule on track.

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Question # 68

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance.However, other phases allow for more flexibility and experimentation on scope andschedule. The sponsor wants to pursue the project objectivesas planned, but also wants to accommodate new information and changes as the projectprogresses.Which project management approach should the project manager select for this project?

A. Hybrid
B. Incremental
C. Agile
D. Phased

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Question # 69

A project team is implementing an enterprise notification tool with a vendor. The projectmanager noticed that this vendor's developer has been reporting the same status forseveral weeks in a row. A few days later, the vendor communicates that the deliverable willnot be completed on time due to resource constraints within their company.What should the project manager do next?

A. Update the risk register to reflect the delay, communicate the impact to the schedule,and escalate to management for assistance.
B. Conduct a project review with the project sponsor to explain the delay and add adeveloper to work with the vendor.
C. Review the contract with the vendor to go over the financial penalty that is applicable tothis situation.
D. Add the delay to the issue log and work with the vendor for a resolution that will bringthe schedule back on track.

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Question # 70

A project manager wants to assign a junior engineer to a new project. In past projects, theengineer showed initiative to take on complex tasks and solve problems ininnovative ways without any need for encouragement. However, the engineer declines theproject manager's invitation to join the new project.What is the most likely reason for the engineer's refusal to work on the project?

A. The engineer did not feel welcome or enjoy working with the other project teammembers.
B. The project manager did not follow the normal hiring process with the engineer'sfunctional manager.
C. The engineer has “project burnout" from working long hours and solving difficultproblems.
D. The project manager did not sufficiently support and recognize the engineer'sprofessional growth.

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Question # 71

A project is on its second iteration out of six. The team realizes that a key deliverable willdepend on the acquisition of a new device.What should the project manager do?

A. Register a risk and escalate it to the project sponsor.
B. Include the responsibility for acquisition with the core team.
C. Detail the reason for the deliverable delay in the status report.
D. Invite the stakeholders to discuss prioritization of a new deliverable.

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Question # 72

A team is finishing the third release to present to the stakeholder as part of ademonstration. The company that subcontracts the developers has communicated thatthere is a cash flow problem and the company will not be able to provide the sameresources for the next iterations.What should the project manager do next?

A. Create a risk register to track the risks and request additional budget.
B. Analyze the impact against the release plan if the blocker is not addressed.
C. Work with the project owner to prioritize the product backlog.
D. Escalate the situation to the project sponsor for a possible resolution.

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Question # 73

During a regular project progress meeting, the CEO informed the project manager that amajor stakeholder has been unaware of recent developments on the project. Theproject manager is sure that the stakeholder was duly identified and classified in thestakeholder register.Which project document should the project manager review in order to determine thereason for this issue?

A. Requirements traceability matrix
B. Stakeholder register
C. Stakeholder engagement assessment matrix
D. Issue log

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Question # 74

A project manager is assigned to a critical software development project. The team is usinga hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.What should the project manager do?

A. Introduce a float.
B. Adjust the budget.
C. Adjust the project time line.
D. Fast track the project.

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Question # 75

A company has appointed a supplier to deliver software and has assigned an internalproject manager. The supplier states that no technical development or testing is requiredfrom the customer. The project manager would like to confirm this with all of thestakeholders.What should the internal project manager do first?

A. Distribute the project plan to all of the interested parties.
B. Host an alignment session with stakeholders to formalize the project requirements.
C. Communicate to the supplier that customer testing is required.
D. Develop a user acceptance testing plan to ensure the quality of the deliverables.

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Question # 76

An agile team has completed five sprints. The final product is expected to be delivered inanother three sprints. The project manager receives a call from the technical resourcemanager that one of the developers must take leave for the next 4 weeks, with notemporary replacement available. This is going to significantly impact the deliverable.What should the project manager do?

A. Perform an impact analysis, readjust the schedule as needed, and communicate thechanges to the customer.
B. Ask the product owner to stretch the delivery team further to complete the final productin the original timeline.
C. Inform the customer of the impact immediately and prepare for escalation.
D. Request additional funding from the sponsor to obtain a new resource to fill in the gap.

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Question # 77

A project manager for an agile project is concerned that the team has been losingmomentum over the last iterations. Which two tools should the project manager use toanalyze team performance? (Choose two)

A. 0Project schedule
B. Product backlog bumup chart
C. Work breakdown structure (WBS)
D. Cumulative flow diagram of completed features
E. Burndown chart

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Question # 78

A project manager is newly appointed to lead a project team that will be working remotely.The project manager decided to use a set of tools thatworked well for previous projects. However, a few team members are not happy with thisplan.What should the project manager have done to avoid this?

A. Delegated the responsibility of selecting the collaboration tools to the project's technical
lead.
B. Met with the project team to determine their collaboration needs and identified tools thatwill work best.
C. Allowed the project team members to use the tools that will work best for them for thisproject.
D. Asked the project sponsor for approval to purchase the newest collaboration tool on themarket.

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Question # 79

A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.Which estimation technique should the project manager implement in this context?

.A. Budget estimate
B. Definitive estimate
C. Story points
D. Order of magnitude

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Question # 80

A project with a hard timeline is starting its first iteration out of six. The project team islacking the necessary skills to execute.What should the project manager do?

A. Allow the team to proceed as they attempt to meet the timeline.
B. Add a subject matter expert (SME) to the project team.
C. Invite stakeholders to discuss a mitigation plan to finish on time.
D. Fill the skill gap personally to execute the project.

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Question # 81

During the early phase of a project, the requirements documentation was not approved. Itwas identified that the leader of a user party was not included in any of the requirementscollection communications.Which of the documents was likely missed or outdated?

A. Business Documentation
B. Stakeholder Register
C. Risk Register
D. Project Charter

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Question # 82

product development team has team members located in four different countries. A seniormanager is assigned the task of recruiting a project manager to manage thisproject and the virtual team.Which skill is required for a project manager to successfully manage this team?

A. Speaks several languages and has lived in different countries
B. Possesses strong interpersonal skills to drive high-performing virtual teams
C. Plans and controls every aspect of the team's deliverables to avoid surprises
D. Implements the organization’s standards and processes for the project

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Question # 83

A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?

A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions.
B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time.
C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed.
D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.

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Question # 84

A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?

A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions.
B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time.
C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed.
D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.

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Question # 85

A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs. What should the project manager do?

A. Travel to the development team's office to push the schedule.
B. Set up a meeting with key stakeholders to clarify requirements.
C. Escalate to the project steering committee and request additional time.
D. Create prototypes with the development team to confirm requirements.

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Question # 86

A laboratory is launching a new product, defined to be executed in eight iterations with afixed release date. At the beginning of the seconditeration, the project manager realizes that a significant regulatory feature is missing in theproject backlog.What should the project manager do?

A. Ask the product owner to add the missing feature in the backlog.
B. Invite stakeholders to discuss the impact of adding the regulatory feature.
C. Estimate the related cost and ask for a project extension.
D. Increase the capacity of the team to include the missed feature.

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Question # 87

Travel restrictions are suddenly imposed during a project's execution. The team membersreside in different geographic locations.What should the project manager do next to address this issue?

A. Halt all processes until procurement and implementation of solutions are completed.
B. Place a hold on activities until the team can resume the work on-site.
C. Ask the team members to proceed independently while examining needs and alternatives.
D. Obtain and implement the sponsor's recommendations for a solution.

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Question # 88

recently concluded quality audit failed and came back with multiple action items. A newlyappointed project manager is reviewing the project status with the team. New stakeholdershave been identified, and new audit resources may have to be added to the project.What should the project manager do next?

A. Perform stakeholder engagement.
B. Perform integrated change control.
C. Update the quality management plan.
D. Update the risk management plan.

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Question # 89

A company is starting a critical project with a strict deadline. During the first planningmeeting, the team realizes that the list of requirements has too many items to allow on-timedelivery.What should the project manager do first?

A. Increase the capacity of the team to finish the project on time.
B. Update the risk register and present a contingency plan to meet the deadline.
C. Ask the team to propose a minimum viable product (MVP) to meet the date.
D. Suggest to the customer to reduce the backlog to meet the date.

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Question # 90

A project sponsor would like to include a new deliverable. The sponsor contacts the projectmanager in order to seek advice on the most efficient approach to complete the deliverablewithin the next 2 months.What should the project manager do?

A. Change the project methodology in order to achieve completion of the deliverable within2 months.
B. Advise the sponsor that it is not the project manager’s job to evaluate the project.
C. Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
D. Use the management reserve in order to expedite completion of the deliverable within 2months.

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Question # 91

A project team has established contracts for purchasing vehicles and construction services.In the middle of project execution, the team learnsthat the vehicle supplier cannot deliver the vehicles. There is not enough time to find a newsupplier without delaying the project.Which action should the project manager take to procure the vehicles?

A. Ask the technical team to revise the requirements, even if it requires extra budget.
B. Arrange a meeting with the client to request additional time to find a new supplier.
C. Review the existing service contracts to find an option to help procure the vehicles.
D. Procure the vehicles from another supplier and report the change to the change control board (CCB) later.

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Question # 92

A project is halfway through its execution phase. The quality specifications for the projectdeliverables are formally accepted. However, a key stakeholder is dissatisfied, stating thatthe deliverables do not meet the quality specifications.What should the project manager do in this situation?

A. Notify the stakeholder that arbitration procedures will be followed.
B. Inform the project sponsor of the stakeholder's dissatisfaction.
C. Document the issue in the issue log and send a report to management.
D. Review the requirements traceability matrix and conduct inspections.

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Question # 93

A team member has experienced personal conflicts on past projects, making them nervousabout working on the current project. The projectmanager knows this team member could add value to the project.What should the project manager do to get the most value from this team member?

A. Advise the team member not to share personal information from past projects with theentire team.
B. Consult with the project sponsor to find out if it is allowed to share personal informationwith the entire team.
C. Advise the team member to focus on the current project and consider the past conflictsas lessons learned.
D. Consult with human resources (HR) and check company policies on what is allowed toadvise the team member.

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Question # 94

A project team is preparing a report for the stakeholders. The team gathers and collates alarge amount of data to be included in the status report.What should the project manager do next?

A. Ensure the team follows standard operating procedures (SOP) for creating astakeholder report.
B. Instruct the team to make only a graphical representation of all the data for the report.
C. Instruct the team to conduct a meeting with the stakeholders before finalizing the report.
D. Instruct the team to analyze and interpret the data before including it in the report.

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Question # 95

A project manager is working as a servant leader for a pilot project to adopt agile practices.After three sprints, the team demos the product to themain stakeholders, but receives negative feedback about the product's features. The teamfeels that all the features met the acceptance criteriadefined by the product owner and does not understand what went wrong.How should the project manager mitigate the product rejection?

A. Share the product backlog for the main stakeholders to review in advance.
B. Engage the main stakeholders in the upcoming sprint review sessions.
C. Create dedicated sprints to implement feature fixes for the rejected ones.
D. Ask the project sponsor to evaluate the assignment of a new product owner.

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Question # 96

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it. What should the project manager do?

A. Request a budget extension to get local resources experienced in agile.
B. Plan to have the agile resources temporarily relocate to the project manager's location.
C. Engage the agile resources through video conferencing on a daily basis.
D. Advise the sponsor that the project will be delayed as agile training will be required.

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Question # 97

Project progress meetings occur via virtual conference calls. In every project progressmeeting, one team member continuously interrupts others during discussions. Other teammembers often have no opportunity to talk or complete their explanations.What should the project manager do?

A. Speak individually with the team members who do not participate in conversations.
B. Manage time efficiently using the agenda and ask each participant to contribute.
C. Speak individually with the team member who always disrupts the conversations.
D. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

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Question # 98

A new agile project is starting. The project manager is asked to confirm the scope toaddress the concerns of one of the stakeholders.What should the project manager use to explain the project scope?

A. Product roadmap
B. User stories
C. Business requirements document
D. Product backlog

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Question # 99

In the past year, a company paid US$60,000 to an external subcontractor for an ongoingproject. The project manager has been asked toevaluate if the project can be delivered more cost effectively this year by using internallabor. The project manager used an optimistic term of 4months, a pessimistic term of 6 months, and a most expected term of 5 months, and hasconcluded that the service can be delivered with thefollowing resources:* Two engineers (monthly salary of US$700 each)* One project manager (monthly salary of US$1,600)* Additional estimated monthly expenses of US$2,000The project manager used the program evaluation and review technique (PERT) tocalculate the savings if the project is delivered with in-houseresources.How much money will the project manager estimate the company can save?

A. US$35,000
B. US$20,000
C. US$40,000
D. US$30,000

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Question # 100

An agile project for a database migration impacts nearly all business units of thecorporation. Every effort has been made to complete the migration before the end-ofsupportdate for the database platform. A new impediment now implies the need tocontinue use of the old platform another year at a higher support price.What should the product owner do about this situation?

A. Reprioritize the backlog based on value and cost of delay divided by duration.
B. Switch to a predictive approach to prevent any further delays to completion.
C. Reprioritize the backlog based on story size and competence availability.
D. Remove low-value items from the backlog to compensate for the higher cost.

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Question # 101

A customer is concerned about the time required to complete a project and is asking theproject team to reduce the number of iterations required to complete the product. Whichapproach should the project manager take?

A. Ask the team to raise blockers or impediments in daily meetings.
B. Prioritize deliverables based on business value and define frequent releases.
C. Ask the team to challenge the project estimations for a faster delivery.
D. Prioritize the tasks with high risks to reduce the number of iterations required.

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Question # 102

A project manager is working with the same project team as in the last two constructionprojects. The project manager managed this team on a micro level for the last twoprojects. However, now the project manager would like to use a different leadership style toallow the team to make their own decisions.What kind of leadership style should the project manager utilize for the current project?

A. Transformational
B. Interactional
C. Laissez-faire
D. Charismatic

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Question # 103

A facility extension project is in the execution stage. There is a project activity to connectthe power of all new equipment to an existing facility,Point A, which requires a significant cable length. The construction team found that thepower could be connected to Point B and save money.What should the project manager do next?

A. Perform a cost-benefit analysis to evaluate using the Point B option.
B. Add the issue to the change log and request additional budget through the changecontrol board (CCB).
C. Seek a decision from the construction team after explaining the project budget andschedule constraint.
D. Use the Point B option because it will save the project cost and time.

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Question # 104

A project lead is working on an agile project to build the team's vision, including thedecision-making process. It was decided that the team willvote on items, and if 90% of the team agrees on a decision, then it will be carried forward.At the very first technical design meeting, the teammakes a decision that the project lead strongly disagrees with.How should the project lead proceed?

A. Refuse to let the team proceed with the work based on their decision.
B. Take the technical team lead aside and try to persuade them to change their vote.
C. Note the reasons for the disagreement and let the team proceed.
D. Set up a meeting with the project champion and ask them to intervene.

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Question # 105

A project manager is working on a complex project with a high degree of change. Whatstrategy should the project manager use to ensure asuccessful project completion?

A. Update the project management plan to reduce the possibility of scope creep.
B. Schedule a regular risk review with the project management team.
C. Increase the active engagement and participation of key stakeholders.
D. Create a project change roadmap to keep track of all unforeseen changes.

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Question # 106

A project manager has just been hired by a company without a project managementgovernance structure. During the kick-off meeting, a key stakeholder emphasizes theimportance of the project meeting the company's strategy, investment, and compliancerequirements.What should the project manager do?

A. Replicate the organizational governance to the project governance.
B. Put into place a project governance model in line with the requirements.
C. Create an organizational project management governance.
D. Ask the organization to create a project portfolio governance.

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Question # 107

Anew major road project is starting, and the contractor has contractually committed tosubmitting regular status reports and participating in integration meetings. Halfway throughthe project life cycle, the contractor stops participating in meetings and submitting reports,stating these items consume too much time.What should the project manager do first?

A. Assess the risk of the contractor not attending meetings and submitting reports for therest of the project and escalate it to the project sponsor.
B. Submit a claim for not fulfilling the contract terms and handle the claim in accordancewith the alternative dispute resolution.
C. Remind the contractor that they committed to attending meetings and submitting reportsper the contract.
D. Speak with the company’s lawyer and request that they demand the contractor fulfilltheir contractual commitments.

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Question # 108

A project manager is managing the transition to operations. The project sponsor wants toensure that good support is provided to the end users.What should the project manager do?

A. Ensure that the user guide is detailed and has clear instructions.
B. Ensure that comprehensive documentation is handed over.
C. Ask the project team to provide operational support for 1 year.
D. Ensure that knowledge is transferred to the operations team.

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Question # 109

Some of the more experienced members of a project team have complained about theproject manager. The senior project team members feel that the project manager ismicromanaging them and preventing them from completing their work.What should the project manager do when made aware of these issues?

A. Set up a team building event to bring synergy back to the project team.
B. Adjust the project manager's management style to better fit senior team members.
C. Ask for advice on how to be a better mentor to these team members.
D. Meet daily with each senior team member to monitor project status.

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Question # 110

An important national project is in (he execution phase. A time constraint activity must beconducted on-site by a specialist from another country. Due to travel restrictions, thespecialist cannot perform the activity on-site. The activity cannot be completed without thespecialist's expertise. The project team is actively seeking assistance in order to completethe job on time.What should the project manager do to help the project team?

A. Reschedule the project until the local travel restrictions are lifted.
B. Schedule virtual sessions with the specialist to guide the team in completing the activity.
C. Seek additional budget to train the project team on the required skill set.
D. Refer to the organization's lessons learned repository and find an alternative solution.

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Question # 111

A project team is working on an agile software development project. The project manageris concerned that the virtual team may not be as effective as a colocated team atheadquarters.Which two actions should the project manager leverage to ensure the team is meetingperformance expectations?(Choose two)

A. Hold daily virtual meetings to review progress.
B. Implement time-keeping software for team members.
C. Task functional managers to drive accountability.
D. Utilize a web-based kanban board.
E. Require a monthly individual status report.

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Question # 112

A project charter has been approved and the project manager has been assigned to theproject. The project manager is currently working with the project team to subdivide theproject work packages.What is the project manager doing?

A. Network diagram
B. Decomposition
C. Work breakdown structure (WBS)
D. Resource leveling

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Question # 113

During daily team standup meetings, team members constantly ask about which tasks theyshould focus on first. How should the projectmanager ensure the team is fully productive?

A. Review the project backlog during the team's standup meeting.
B. Encourage project team members to prioritize the product backlog.
C. Ensure team members are working according to the project plan.
D. Work with the product owner to ensure the project backlog is prioritized.

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Question # 114

A company just started managing a project using an agile approach Due to this change, thegeneral manager is worried about the scope definition process for upcoming projects Whatshould the project manager do to ensure the project scope is completely defined?

A. Help sponsors and stakeholders craft the product vision, and bring the team and productowner together to clarify expectations
B. Meet with the general manager and convince them to return to using predictiveapproaches to avoid any risk
C. Ask for a budget increase to implement a double-check process to ensure everybusiness need is included in the requirements
D. Ask the general manager to review every requirement to ensure an projects will deliverthe requested products

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Question # 115

A member of the project team always extends discussion topics, taking more time thannecessary during project team meetings. Other team members feel this member is notbeing considerate of their time.What should the project manager do?

A. Explain to the team that open discussions are needed but remind the team to follow theground rules.
B. Ask this member to only discuss the current topic to achieve team efficiency.
C. Ask the team to accept the input from this particular member as their input may beuseful.
D. Allow the self-organized team to discuss the situation among themselves and come to aresolution.

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Question # 116

A project manager is leading an innovation project that is facing a lot of risks due to a highlevel of uncertainty. What strategy should the projectmanager use to manage these risks using an agile approach?

A. Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project.
B. Implement a scrum risk retrospective to analyze the risks at the end of the project.
C. Assign an agile risk manager to better understand and track the project risks.
D. Evaluate the risks constantly and reprioritize work as the project progresses.

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Question # 117

An organization embarking on a significant transformation initiated a project to improve anddocument business processes. One of the objectives of the project is to implement agileproject delivery.What is the main reason for adopting agile?

A. Projects will be completed faster, saving time and money.
B. Projects will deliver early and use value based on priority.
C. Projects will be delivered with very low risk to the organization.
D. Projects will be delivered with significant cost savings.

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Question # 118

A project manager works in a matrix organization and is managing an internal softwaredevelopment project that is intended to reduce conflicts in the company's internal trackingsystem. During development, the project manager is informed that the software has toaccount for an unexpected change to government accounting requirements. Thedevelopment team was able to make the change with no additional cost; however, theproject manager notices that the testing costs are beginningto exceed the testing budget.What should the project manager do?

A. Update the basis of estimates and the cost management plan to track the additionalfunding required for testing.
B. Ask the project sponsor to allocate funds from the contingency reserve to fund theadditional testing.
C. Submit a change request to the cost baseline through the governance process to fundthe additional testing.
D. Conduct a cost-benefit analysis to determine if the funds can be reallocated from thedevelopment team.

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Question # 119

A team member who is working on a critical project deliverable reported that their computeris not working. The IT department says that due to a high workload, they will notbe able to provide assistance for 1 week.How should the project manager address this situation?

A. Ask the team member to find an innovative solution or workaround to overcome theissue and avoid project delays.
B. Schedule a meeting with the project sponsor to request a budget to buy or rent a newcomputer.
C. Explore options with the IT department to expedite the necessary repairs based oncriticality of the project.
D. Use project reserves to buy new equipment to avoid an impact to the critical path of theproject.

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Question # 120

A project team is transitioning from a predictive to an agile approach. The project manageris trying to minimize the support issues that the product has had in production.One particular pain point is the transition to operations, where the issues usually arise.What should the project manager do to improve this scenario?

A. Increase the focus on backlog items that cover support requirements, as well as productmanuals and operation guides.
B. Ask the support/operation team to participate in the daily standup meetings to contributeto the project's progress.
C. Engage the operation teams in the retrospectives and demo sessions and incorporatetheir feedback on project activities.
D. Foster stakeholder participation by engaging them early on the backlog discussions.

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Question # 121

A project manager is assigned to deliver a development project with subcontractedresources from a sister company. What should the project manager do to ensure a smoothinclusion of the new subcontracted resources?

A. Organize a team-bonding exercise with the subcontractors.
B. Facilitate a working session to review the ground rules.
C. Share the project team ground rules with the subcontractors.
D. Schedule a formal meeting to cover the mission and vision.

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Question # 122

There is frequent conflict between two project team members working on a project. Thishas caused a negative impact on the project.How should the project manager handle this situation?

A. Counsel both team members and caution them with a final warning.
B. Escalate the issue to the human resources (HR) manager before a larger problemdevelops.
C. Help cultivate self-awareness between the two team members through emotionalintelligence (El).
D. Relocate the two project team members into different project teams.

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Question # 123

A project is ending its fifth out of six iterations. During the iteration review, a customer addsa new regulatory feature that exceeds the capacity of the remaining iteration.What should the project lead do?

A. Register an issue and escalate it to the project sponsor.
B. Invite the stakeholders to discuss a new prioritization.
C. Estimate the management to replace the customer service manager.
D. Increase the team capacity to finish the project on time.

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Question # 124

A technician is scheduled to install internet service at the homes of three remote call centeragents who have different working schedules. Their functional managersarranged time off to allow time for installation and testing. The carrier sends an email to theproject manager stating that one appointment is delayed for 2 days.What does the project manager need to do now?

A. Inform the relevant stakeholders.
B. Inform the project team only.
C. Inform the product owner.
D. Inform the project sponsor.

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Question # 125

A project manager assigned to an education project needs to train a workforce inapplication development. The customer is responsible forproviding the training center, and the deadline to start the first training is in 2 weeks. Thecustomer calls to say that the center will not be availablein 2 weeks due to some unforeseen problems.What should the project manager do next?

A. Apply the terms and conditions of the contract with penalties.
B. Issue a change request to reflect the anticipated date for training.
C. Help the customer find an alternative location to start the training.
D. Update the project schedule with the new date for training.

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Question # 126

A vendor has manufactured a complex product. During a factory acceptance test, severaldeficiencies were identified. Product delivery is on thecritical path, and any delay would impact project completion.What should the project manager do?

A. Initiate regular conference calls with the vendor for status updates to keep this item infocus.
B. Hold the shipment until the rework is completed at the vendor's facility to eliminate extra work on-site.
C. Assess the schedule impact and evaluate the most feasible solution to keep the projecton track.
D. Ship the package as is, complete carryover work on-site, and back charge the vendorfor the rework.

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Question # 127

While finalizing project management plans, a customer provides the project manager with anew set of quality standards to which the final product must adhere. Whatshould the project manager do to ensure a smooth delivery of the product?

A. Involve the client in risk identification.
B. Agree with the client on acceptance criteria.
C. Involve the client in a performance gap analysis.
D. Agree with the client on a new project charter.

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Question # 128

A project manager is planning a project with multiple work packages. Each work packagehas its own defined scope, but funding will be at the project level.How should the project manager determine if the allocated resource budget is sufficient tocover the resource costs of the project?

A. Divide the allocated budget by the number of work packages and verify that each workpackage can be completed within the allocated budget.
B. Estimate the costs at the work package level and add those costs to calculate the totalcost of the project and compare it to the allocated budget.
C. Create a budget burndown and a scope burnup and then verify that the project scope iscompleted before the allocated budget is depleted.
D. Fund each work package in the order of its importance and shift any remaining scopefrom nonfunded work packages to funded work packages.

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Question # 129

A project manager has been transferred to another country to work on a key project. Theproject manager successfully completed the planning phase and has started the executionphase, reporting good progress. During the last meeting with the project sponsor, theproject manager was told that some stakeholders have complained that the projectmanager's emails are very harsh.What should the project manager do to solve this situation?

A. Adjust the communications management plan to gain stakeholder trust.
B. Change the communication mode from emails to meetings to reduce stakeholderscomplaints.
C. Determine the level of influence of the stakeholders who are complaining.
D. Explain 1c the sponsor that the communication model being used is from companyheadquarters.

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Question # 130

A senior manager attends one of the project review meetings and expresses concern thatthe project will not meet the quality standards. What should the project manager do?

A. Estimate the backlog items to forecast quality.
B. Ask the senior manager to approve the user acceptance testing (UAT) plan.
C. Review the quality management plan with the senior manager.
D. Inform the senior manager that there are approved quality standards.

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Question # 131

A project manager is part of a global project team and is in charge of managing the scopedefined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the projectmanager has been receiving requests that the global team should handle.What should the project manager do in this situation?

A. Reject the workload back to the global team.
B. Assess the team's capacity to absorb the workload.
C. Evaluate and understand the cause of the conflict.
D. Escalate the situation to the project sponsor.

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Question # 132

During the service procurement process for a strategic project, only one bidder submitted abid. The price of the offer is significantly large and the project sponsor is not convinced thatthe return on investment (ROI) can be achieved.How should the project manager address this issue?

A. Re-visit the project charter and seek other alternatives.
B. Proceed and issue the purchase order as this project is important.
C. Speak with the CEO and ask for their support to approve the offer.
D. Analyze the bounds of negotiations for project agreements.

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Question # 133

A project is behind schedule because of a delayed equipment installation. This is affectingmany other activities. The manager responsible for theequipment delivery notified the project manager that there is a capacity issue for the teamdoing the installation.What should the project manager have done to prevent this situation from happening?

A. Defined the skill requirements more clearly in the scope statement.
B. Asked the manager to follow the agreed-upon resource management plan.
C. Conducted periodic reviews with the manager on resource availability.
D. Consulted with the installation team on a regular basis to check for conflicts.

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Question # 134

By the end of the first sprint, a project lead notices that one of the team members is notperforming very well. Which form of communication should the project lead use to handlethe situation?

A. Informal written communication, such as a friendly reminder
B. Formal written communication, such as an email with a copy sent to the manager
C. Informal verbal communication, such as a conversation
D. Formal verbal communication, such as a conversation at the end of the sprintretrospective

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Question # 135

The team lead on a project has left the organization and management wants to promoteengineer A to this position. The project manager is confident that selecting engineer A willadd problems to the project and believes that engineer B would better fit this role. Theproject manager discussed all of the arguments with management but their decisionremains unchanged.What should the project manager do?

A. Help engineer A to become familiar with this new role and ensure engineer B staysmotivated.
B. Promote engineer B instead since the project manager has the authority to make thisdecision.
C. Request management approval that engineer B will be promoted if engineer A fails inthis role.
D. Coach engineer B to be prepared to perform this role if and when engineer A fails.

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Question # 136

A member of a testing team in an agile project works well with the project team. However,in the previous two iterations, this team member's performance was poor, and the teamhad difficulty meeting the iteration goals.How should the project manager handle this situation?

A. Inform the human resource (HR) department about the issue.
B. Allow the project team to discuss the problem with this team member.
C. Discuss the issue with the team member's functional manager.
D. Speak to the team member regarding the need to improve performance.

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Question # 137

A project manager had to schedule additional planning sessions to add requirements froman international stakeholder. The stakeholder expressed concern about the product notmeeting the client's needs.Which factor should the project manager have considered when developing the product?

A. Stakeholder's location
B. Responsibility matrix
C. Stakeholder's needs
D. Availability of resources

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Question # 138

A company has started developing a new product. During execution the project teamnotices that another competitor has launched a product withvery similar functionalities and a cheaper market price.What should have been done differently to avoid this scenario?

A. A minimum viable product (MVP) should have been released to get feedback from themarket.
B. More backlog refinement meetings should have been scheduled.
C. The Kanban method should have been utilized to optimize the work in progress (WIP).
D. An iterative life cycle approach should have been adopted.

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Question # 139

During project implementation, one team finds out that a key project deliverable was notbudgeted. What should the project manager do first?

A. Escalate the issue to the project sponsor for resolution.
B. Meet with the team to discuss alternatives.
C. Hold the team accountable and ask for an immediate solution.
D. Remove the deliverable from the project scope.

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Question # 140

In a financial company, a strategic project has been planned to use a predictive approach.During project planning, the product leader requeststhat milestones be submitted for review. There is a defined scope and an establisheddeadline to conclude the project.What should the project manager do first to meet the product leader's expectations?

A. Change the project charter to indicate that the approach will be different.
B. Inform the product leader that they must wait until the end of the project.
C. Meet with the software team to review the possibility of monthly milestone reviews.
D. Modify the project management plan to use an agile framework to incorporatemilestones.

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Question # 141

A primary stakeholder is unable to join the project status meetings consistently. The projectmanager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However. the project managerhas recently resigned and will not be meeting with the new project manager prior todeparture.How should the project manager ensure that the new project manager continues to updatethis particular stakeholder?

A. Update the communications management plan with specific information on stakeholderengagement.
B. Update the stakeholder engagement plan with the specific communication needs for thestakeholder.
C. Ensure that the project team has been provided guidance on the specific needs of thisstakeholder.
D. Ensure that the project documents contain specific instructions regarding thestakeholder.

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Question # 142

A project is about to start with a global project team. Travel is not a viable option for projectteam members, so most will participate virtually.What should the project manager do to engage the team?

A. Have one-on-one meetings with team members to improve communication.
B. Ask human resources (HR) for team-building recommendations.
C. Schedule weekly team meetings to encourage collaboration.
D. Invest in a virtual collaboration/colocation environment.

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Question # 143

During a project, the project manager finds an opportunity to reduce the project cost bycompleting a deliverable ahead of schedule with a minimalimpact on project resources. However, the client has only been focused on the nextmilestone.How should the project manager approach this situation?

A. Apply additional resources to realize the early deliverable and ensure the next milestoneis achieved.
B. Focus on the deliverable of the next project milestone as per the client's strictinstructions.
C. Review the change management plan to discuss early benefits realization with theclient.
D. Evaluate whether the client's request will add extra features to the project deliverable.

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Question # 144

During a kick-off meeting, the project manager notices that one of the stakeholdersresponsible for providing key information to the team has alow level of participation. This stakeholder believes that there will be no benefit fromimplementing the project. The project manager realizes thatthis could be a high risk for the project.Which action should the project manager take?

A. Facilitate a supportive level of engagement for this stakeholder.
B. Ask the project sponsor for advice as it might be possible to work with anotherstakeholder.
C. Perform a qualitative risk analysis using a probability and impact matrix.
D. Ensure the key information is accurate and monitor the situation as the projectprogresses.

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Question # 145

A project sponsor insists that the project scope for a new product launch should include twogeographical locations. However, after the project scoping session was done, a projectcharter was completed and approved with one location only.What should the project manager do?

A. Ask the sponsor to increase the budget and schedule of the project to accommodate theadditional scope.
B. Encourage the sponsor to start another project for the additional location so that thecurrent project is not impacted.
C. Assess the impact to the scope and submit a change request for approval of the twolocations before including them in the scope of the project.
D. Discuss with the sponsor that the project scope is approved and it is not possible toinclude two locations as it will affect the budget.

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Question # 146

A team needs to implement a mandatory compliance regulation in a product, which isrequired for its release. While nearing the product release, when completeness wasbeing verified, it was found that the compliance part was not implemented in the project.What should the project manager do next?

A. Get an exception approval from the legal team.
B. Request the team to implement the compliance.
C. Ask the stakeholder to descope the compliance.
D. Obtain approval from management and release.

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Question # 147

A project manager is part of a balanced matrix project organization. The project managerwill receive all work performance updates directly from the new sourcingdepartment head who has no time to spare to give the project manager the information.What should the project manager do?

A. Request information directly from the sourcing department team members.
B. Present the situation to the manager of the sourcing department head.
C. Discuss the situation with the company project sponsor for advice.
D. Work out a resolution in consultation with the sourcing department head.

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Question # 148

A project manager assigned team members to work in pairs on a large amount of technicalreports. At times, the project manager noticed that important information was notshared properly among the team. This has caused delivery delays and, ultimately, thefailure to complete the project.What is the root cause of this issue?

A. Lack of team member training on documentation planning
B. Improper assignment of tasks to team member pairings
C. Incorrect communication techniques applied during implementation
D. Team cohesiveness was lost because team members worked in pairs

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Question # 149

A project manager is in a cross-functional agile team. The project manager has beenassigned a software project with multiple features that willtake the team about a year to complete. The CEO is insisting that the solution needs tomeet business goals for the year end, which is due in 6 months.What should the project manager do to align stakeholders’ needs and expectations?

A. Work with the stakeholders to create a prioritized backlog and release a roadmap.
B. Modify the requirements to those that can be completed in 6 months.
C. Implement fast-tracking and crashing activities to complete the project in 6 months.
D. Include all stakeholders in daily scrum meetings to keep them informed.

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Question # 150

A critical project milestone was missed because one of the team members did notcomplete their tasks on time. This resulted in a heated discussion during a demonstrationfor the end users.What should the project manager do next?

A. Discuss the issue with the team member in a one-on-one meeting.
B. Ask the team member to justify the delay during a team meeting.
C. Review the human resources (HR) policies for relevant corrective actions.
D. Escalate the performance issue to the team member's functional manager.

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Question # 151

A project manager is leading a project that is in the execution phase. Due to a companyreorganization, some key project team members are likely to leave the project.What should the project manager do next?

A. Discuss this issue with the affected team members and support them during thetransition.
B. Start looking for replacements as soon as possible to help prevent any scheduleslippage.
C. Engage with the project sponsor to ensure that this change does not affect the projectexecution.
D. Determine the impact to the project and implement mitigations per the projectmanagement plan.

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Question # 152

An agile team has been assigned to a project that mandates the implementation ofchanges to key government products. The team has been given 6 months to fulfill thismandate.What should the team lead do next?

A. Create all of the stories just for the next sprint and skip the epics until the next sprint.
B. Create the epics at a high level for the requirements and begin grooming sessions.
C. Create the project charter and statement of work (SOW) to estimate the changes andthe scope of the change.
D. Create all of the stories needed to fulfill this change, document them in the backlog, andprioritize them according to business value.

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Question # 153

A senior vice president requested the creation of more agile teams to run projects ofvarying lengths and complexities in parallel with each other.This will impact the amount of time the project managers will be able to dedicate to eachproject. The project managers typically dedicate 50% oftheir time to projects regardless of their complexity.What should the project manager do as a servant leader to help achieve thistransformation?

A. Review the organizational process assets (OPAs) to evaluate mitigation plans for similarrisks.
B. Create a risk entry regarding the project manager's capacity and develop a mitigationplan.
C. Empower the team to develop the necessary skills to move the project forwardindependently.
D. Issue a change request to hire additional project managers based on the increasedworkload.

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Question # 154

In the initiating phase of a project, the project manager and team members are prioritizingthe product backlog along with the product owner. What should the projectmanager do next?

A. Produce a value-added product for the customer as continuously as possible.
B. Produce a value-added product for the customer in the beginning of the project.
C. Produce a value-added product along with the supporting documentation.
D. Produce a value-added product for the customer in each phase of the project.

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Question # 155

A project manager is developing the stakeholder register and is having troubleunderstanding the motivation of some of the stakeholders. What should the projectmanagerdo to get this information?

A. Organize a one-on-one conversation with each stakeholder.
B. Request stakeholders articulate their motivations at the kick-off meeting.
C. Email project objectives to all stakeholders and ask for endorsement.
D. Identify each stakeholder's motivations from the business case.

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Question # 156

A project manager is working on a unique project that is dissimilar to the project nature ofthe organization. The project manager is tailoring the artifacts for this new project.Who should determine which artifacts should be used in the project?

A. The project sponsor should select the project artifacts that the project manager andproject management team should use in the project.
B. The project manager and project management team should use the standard projectartifacts from the database.
C. The project stakeholders should meet and determine the project artifacts to be used bythe project manager and the project management team.
D. The project manager and the project management team should select the appropriateartifacts for use in the specific project.

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Question # 157

A company that uses a predictive approach and operates in a highly regulated market islosing profitability because its product life cycle is taking longer than those of itscompetitors. A new project manager has been hired to change this scenario.What approach should the project manager propose?

A. Change to an agile model, focusing primarily on the incremental life cycle, leaving theiterative approach as a next step.
B. Maintain a predictive approach, but increase the focus on better planning and tracking toanticipate problems and avoid delays.
C. Migrate to an agile model, focusing primarily on an iterative approach, leaving theincremental life cycle as a next step.
D. Propose a hybrid approach, leveraging the benefits of an agile approach whilerespecting some aspects of the company’s industry.

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Question # 158

A project manager meets with the development team to estimate the time required tocomplete a software application. The software developers are new to the company, andthey have never developed a similar application.Which estimation technique should the project manager recommend?

A. Planning poker
B. Parametric estimating
C. Three-point estimating
D. Analogous estimating

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Question # 159

An agile team is required to address a technical, complex requirement that has no visualdeliverable to show the customer. What guidance should the product manager provide toimprove the requirement development?

A. Discuss this with the team and reprioritize the backlog to deliver maximum value byincluding a portion of the complex work.
B. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
C. Allow the team to focus and complete the complex work because it will reduce the risk offinding issues later in the project.
D. Inform the customer that there will not be any deliverable due to the complexity involvedin the requirement.

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Question # 160

An agile team is required to address a technical, complex requirement that has no visualdeliverable to show the customer. What guidance should the product manager provide toimprove the requirement development?

A. Discuss this with the team and reprioritize the backlog to deliver maximum value byincluding a portion of the complex work.
B. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
C. Allow the team to focus and complete the complex work because it will reduce the risk offinding issues later in the project.
D. Inform the customer that there will not be any deliverable due to the complexity involvedin the requirement.

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Question # 161

A highly critical project is in jeopardy due to missing professional resources. What shouldthe newly assigned project manager do first?

A. Find available professionals within the organization to fill the gaps.
B. Allocate funding for seeking external professionals to fill the gaps.
C. Determine the possibility for team members to split up the required tasks.
D. Request additional budget for team training for the missing expertise.

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Question # 162

A global program is being kicked off, and various distributed teams are involved indelivering the initiative. Besides planning and executing the scope for the initiative, teaminteractions must be considered.How should the project teams interact in their meetings?

A. Phone conversations
B. Video conferencing
C. Encrypted emails
D. Chat conversations

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Question # 163

A project is in the execution phase. The client was actively involved in the early stages buthas been less engaged lately. A number of changes to the requirements haverecently been requested.What should the project manager do next?

A. Reject the changes and stay the original course as initially agreed with the client.
B. Review the changes and make the decision based on the project team'srecommendations.
C. Discuss the changes with the client and jointly make the decision on how to proceed.
D. Review the risk register to see if mitigations have already been outlined for this scenario.

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Question # 164

A project manager leads a project that implements a new process throughout theorganization. The rollout is done in stages and the project manager planned ademonstration for the pilot business units. A manager from a business unit that isscheduled for a later date asks to be invited to the sprint review.What should the project manager do?

A. Refer the sprint review request to the project sponsor.
B. Ask the manager to get an approval from the product owner.
C. Invite the manager to the scheduled sprint review.
D. Organize a special demonstration for the manager only.

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Question # 165

A project to build a new energy plant was just completed. However, a few days beforeoperation of the plant, the local community protested and closed access to the plant. Theyargue that an important natural reserve was impacted and prior consultation was not doneby the project team.What should the project manager verify first?

A. Stakeholder engagement plan
B. Risk management plan
C. Business case
D. Cost-benefit analysis

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Question # 166

A project manager is assigned to a major construction project. The project is critical to thecity's population, and especially to the local governmentofficial who committed to delivering the project on time as an election promise. A newproject sponsor has been assigned and wants to includeaspects that the previous project sponsor did not support.What should the project manager do next?

A. Meet with the new project sponsor to review the current project scope and the requestedchanges.
B. Rebaseline the project as there is now a new project sponsor, which is presenting anopportunity to review and recalibrate the project objectives.
C. Invite the project sponsor to a briefing with the project team to demonstrate progressand seek further support to meet project-committed deliverables.
D. Inform the new project sponsor that the new aspects will not be included in this project.

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Question # 167

A project team consisting of various professionals of different nationalities is struggling toachieve their project deliverables. What should theproject manager do?

A. Provide the team with support to solve their own problems.
B. Inform the project sponsor and train the entire team.
C. Ask the human resources (HR) department to conduct performance training.
D. Ask the functional department manager to replace the team members.

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Question # 168

A project manager has received feedback from stakeholders regarding poorcommunication about project progress. Weekly status reports were provided to the projectmanagement office (PMO), and the standard communications management plan was followed.What should the project manager do?

A. Perform a root cause analysis (RCA) of the existing communication approach.
B. Ensure that all of the complaining stakeholders are on the distribution list.
C. Create a change request for implementing an online collaboration tool.
D. Distribute hard copies of status reports and confirm that messages were read.

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Question # 169

An updated schedule for work delivered by a subcontractor is a condition for a milestonepayment. The subcontractor completed the work but does not have a schedule, claimingthat work was already agreed upon with the client.What should the project manager do?

A. Negotiate a contract change with the subcontractor.
B. Meet with the client to discuss the issue with the subcontractor.
C. Inform the subcontractor that they must send the schedule.
D. Tell the subcontractor to submit a draft schedule.

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Question # 170

During the execution of a project, an experienced team member informs the projectmanager that they cannot take part in all of the scheduled project activities due to aconflicting operational schedule. What should the project manager do?

A. Replace the team member with another available resource on the team.
B. Discuss the situation with the team member's functional manager to see if the schedulecan be adjusted.
C. Check with the project management office (PMO) on the available resources tocomplete the activities.
D. Encourage the team member to prioritize scheduled project activities.

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Question # 171

A project to construct an electricity generation plant is on site near a nature reserve. Anenvironmental activist group is questioning the need forthe project. The customer has informed the project manager to disregard the group as theyare not in support of the project.What should the project manager do next?

A. Ask the customer to contact the activist group and let them know the project status andcompletion date.
B. Add the activist group to the list of stakeholders and analyze the impact they may haveon project delivery.
C. Obey the directive from the customer since they are funding the project and are themost important stakeholder.
D. Request the project team disregard all communication from the activist group andcontinue with their project work.

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Question # 172

A feature has been added to the iteration backlog that has been prioritized by the projectsponsor over other critical security patches. What should the project manager do?

A. Perform a risk analysis and then meet with the project sponsor to discuss it.
B. Meet with the project sponsor to discuss the feature with the product owner.
C. Push back on the feature because it is not an immediate priority.
D. Give all the work packages parallel priority and continue activities.

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Question # 173

A new major project is starting that consists of two interconnected subprojects. One of thesubprojects was assigned to a contractor who commits to submitting biweekly statusreports and attending weekly integration meetings. Halfway through the project, thecontractor stops participating in the meetings and does not submit the reports. Theirexcuse is that these activities are consuming too much time.How should the project manager handle this situation?

A. Remind the contractor to join the meetings and submit their report as this is theircommitment.
B. File a claim for not fulfilling the contract terms in accordance with alternative disputeresolution.
C. Compromise with the contractor to only attend the weekly meetings without submitting the reports.
D. Assess the situation as a risk and reach out to the contractor to check the origin of this resistance.

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Question # 174

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members isinterested in attending a meeting to see how the delivery of the project scope isprogressing.What should the project lead do?

A. Invite the board member to the next daily standup.
B. Invite the board member to the next sprint retrospective.
C. Invite the board member to a separate demo.
D. Invite the board member to the next sprint review.

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Question # 175

A project manager is working on an enterprise resource planning (ERP) initiative thatcontains stakeholders spanning numerous business lines. The project manager beginsto identify, evaluate, and categorize the stakeholder relationships to the program.What is the purpose of this process?

A. Identify all stakeholders who can negatively affect the project.
B. Incorporate the needs of all stakeholders into the communications management plan.
C. Incorporate only primary stakeholders into the communications management plan.
D. Identify all stakeholders who can positively affect the project.

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Question # 176

A project manager is leading a hybrid project funded by a time and materials (T&M)agreement. The project was completed, and the clientaccepted the delivery of the product. One week later, the client asked the project managerto fix two defects they found in the product. The projectmanager responded with an estimate of time and money and asked the client to confirmthis. The client disagreed and insisted that the workshould be done for free because it is a defect in the product.What should the project manager have done to prevent this?

A. Trained client engineers to support the product after its delivery.
B. Reviewed the project quality control plan with the client.
C. Suggested a fixed-cost basis and included free bug fixes for 1 month.
D. Planned how the delivered product will be supported after its delivery.

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Question # 177

A self-organizing team for a critical project is consistently delivering value according to theircommitments. During a retrospective, the project manager observed that most ofthe team members were stressed due to over commitments.What should the project manager do?

A. Help the team members by organizing regular stress-relieving and team- buildingsessions.
B. Request additional resources to continue delivering value while reducing team stress.
C. Support the team during the planning phase to only commit to what they are able todeliver.
D. Ask individual team members to plan staggered leave to avoid becoming stressed.

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Question # 178

After sending an on-site meeting invitation to seven people for the kick-off meeting of aproject, a key stakeholder declines because they will be at another location for the rest ofthe month.What should the project manager do?

A. Make arrangements for the stakeholder to join the kick-off meeting virtually.
B. Hold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.
C. Change the kick-off meeting to a virtual meeting so all can attend at the same time.
D. Reschedule the kick-off meeting for the following month so all can attend on-site.

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Question # 179

A project manager is working on a large IT project. During a review for one of the deliverables, a stakeholder raised a concern about the final product.What should the project manager do first?

A. Set up a meeting with the product owner to discuss the stakeholder's concern.
B. Discuss this with the team and review the project requirements documentation.
C. Set up a meeting with the sponsor to discuss the details of the deliverable.
D. Discuss this with the team and put the stakeholder's concern in the issue log.

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Question # 180

A customer has provided excellent feedback on the project. However, a key projectresource is leaving the company.Which measure should mitigate the impact of this key resource's departure?

A. Offer a new contract to the resource who is leaving.
B. Establish a proactive knowledge-sharing plan.
C. Update the risk register and inform the customer.
D. Develop a contingency budget to replace the key resource.

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Question # 181

A project manager and project team are developing a strategic approach to engage theinternal and external stakeholders. Which approach should be followed?

A. Schedule status meetings with all stakeholders to allow their participation in all projectdiscussions and reports.
B. Analyze both internal and external stakeholders and develop a customized engagementstrategy for each stakeholder.
C. Involve only the internal stakeholders, as the external stakeholders should not haveaccess to confidential information.
D. Classify all high-risk stakeholders and request that the project sponsor communicatedirectly with them.

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Question # 182

A project that is using an incremental approach has colocated team members and is usinga kanban board to visualize the work in progress(WIP). A key external stakeholder requests that all project activities be placed on hold untila status report is distributed.What should the project manager have done to avoid this situation?

A. Stored project documentation in a shared folder.
B. Organized monthly meetings with the external stakeholders.
C. Invited all of the stakeholders to daily standup meetings.
D. Sent weekly status update reports to all of the stakeholders.

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Question # 183

A company must implement a new regulation. The government has specified the datewhen the regulation will be enforced but has only provided high-level information onthe regulation's requirements. Therefore, changes in definitions are to be expected due touncertainty.Which life cycle should the project manager use for this project?

A. A predictive execution strategy
B. A hybrid execution strategy
C. An iterative execution strategy
D. An agile execution strategy

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Question # 184

A team has developed and tested new software to control airplanes during flights. Thereare several regulatory requirements that must be met. What should the project manager doto meet these requirements?

A. Determine potential threats regarding compliance with the regulations.
B. Ask human resources (HR) to assign a compliance specialist to the team.
C. Validate that the software is compliant with standards and regulations.
D. Measure the extent to which the project complies with the regulations.

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Question # 185

A project manager is managing a project in the execution phase, which was agreed uponwith the sponsor. However, the sponsor is constantly micromanaging and requestingiterations that are affecting the team's effectiveness. The sponsor indicates that as long asthe project scope is not affected, these iterations are needed to simplify the project.How should the project manager handle the situation?

A. Review validation and control procedures.
B. Discuss reducing interruptions with the sponsor.
C. Perform stakeholder requirements activities.
D. Approach the sponsor about using an agile approach.

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Question # 186

A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep.Which action should the project manager take to control the scope?

A. Ensure that all key stakeholders agree to the project deliverables and there will be noneed for changes.
B. Accept only those changes to requirements that provide additional value to the project.
C. Reject all changes that will increase the budget or increase the time line of the project.
D. Accept only those changes that are approved by the change control board (CCB) priorto being implemented.

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Question # 187

A project manager works for an organization that intends to begin using agile delivery, butthere is a lack of support from some business units. The project manager needs to addressthe lack of trust in agile.What should the project manager recommend?

A. Implement and establish an agile framework for the project.
B. Hire a team of contractors for agile project delivery.
C. Define detailed work instructions for agile project delivery.
D. Negotiate special arrangements for an agile pilot project.

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Question # 188

A project requires the procurement of a large amount of equipment that needs to be on-sitebefore any other activity can begin. The procurement department has a lengthy approvalprocess.What should the project manager do?

A. Work with the procurement team to find alternative options.
B. Contact the vendor that supplied similar equipment for a previous project.
C. Use the existing equipment and replace it later with the new equipment
D. Ask the project sponsor to expedite the vendor selection process.

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Question # 189

A mid-size capital project has shared resources from the company's contract department.During the execution phase, the project team observeda delay in contracting. After communicating with the contract department, the projectmanager found the contract team is prioritizing othercontracting jobs because they are not part of the project team.What should the project manager do first in this situation?

A. Report the issue to higher management and seek their direct involvement to completethe job from the contract department.
B. Arrange a meeting with the contract department to build trust and commitment byrecognizing their critical support to the project.
C. Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
D. Communicate with the contract manager to commit a budget for the resources requiredfor project execution.

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Question # 190

A project manager is managing an agile project for the first time. Early on, the projectmanager discovers the team is struggling to agree on the scope of a feature during a sprint.How should the project manager help the team resolve the issue?

A. Direct the senior-most member to determine the scope on behalf of the team.
B. Discuss this with the team and decide what the scope of the feature should be.
C. Ask the team to log the story in the product backlog and move on to the next feature.
D. Encourage the team to collaborate to resolve their understanding of the feature.

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Question # 191

A project manager is working on a financial system implementation project for agovernment company. One of the key stakeholders, who usespredictive approaches, does not like virtual tools such as chats, task trackers, and so forth.They prefer email, telephone calls, and face-to-facemeetings.How should the project manager approach this situation?

A. Use regular screen-sharing sessions to show the progress to the stakeholder.
B. Align and agree with the stakeholder on the communication approach.
C. Ask the manager to use virtual communication tools and online dashboards.
D. Create a digital dashboard to meet the manager's information needs.

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Question # 192

A project manager is managing a large project. During a review meeting, the projectmanager discovers that one of the team members who use to be a high performer was notable to complete their work on time.What should the project manager do?

A. Talk to the team member to determine why their performance changed.
B. Talk to the team member and a human resources (HR) representative.
C. Talk to the team member's manager to provide more training.
D. Talk to the project lead and ask them to allocate less demanding tasks.

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