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PRINCE2 PRINCE2-Practitioner Dumps
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PRINCE2 PRINCE2-Practitioner Frequently Asked Questions
PRINCE2 PRINCE2-Practitioner Sample Questions
Question # 1
Which of the following statements is NOT correct?The Learn from Experience principle suggests that lessons should be actively sought...
A. When Starting a Project
B. When Initiating a Project
C. As the project progresses
D. As the project closes
Question # 2
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should show that the project has been closed prematurely and has not achieved the objectivesdefined in the Project Initiation Documentation (PID)?
A. Benefits Review Plan
B. End Project Report
C. Exception Report
D. Project closure notification
Question # 3
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should show that without the calendar the company is going to experience difficultiesrecovering its decline in orders, and alternative solutions are required if the company is going to recover itsposition?
A. Benefits Review Plan
B. Exception Report
C. End Project Report
D. Risk Register
Question # 4
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should show that the staff photo sessions were disruptive to the Engineering Department asthey had been scheduled during peak work times without consultation with the Engineering Manager?
A. Follow-on action recommendations
B. Lessons Report
C. Project closure notification
D. Risk Register
Question # 5
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should show that if anybody has any remaining resource costs to be charged to the project, theyshould ensure this is done by 10 November?
A. Benefits Review Plan
B. End Project Report
C. Follow-on action recommendations
D. Project closure notification
Question # 6
Which of the following principles describes this statement?"xxx defines tolerances for each project objective to establish limits of delegated authority"
A. Manage by stages
B. Focus on products
C. Manage by exception
D. Learn from experience
Question # 7
Which of the following statements is FALSE regarding the Continued Business Justification?
A. The justification for the project must remain the same throughout the project
B. The justification for the project should remain valid
C. The justification for the project may change
D. If the project is no longer justified it should be stopped
Question # 8
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should register that the risk of a competitor producing a calendar at the same time was identified at the beginning of the project but the assessment of this risk appears to have been poor?
A. Issue Register
B. Follow-on action recommendations
C.Lessons Report
D. Risk Register
Question # 9
It is now late October and the project is in stage 3. The label design competition has been held and the photosof the staff have been taken. The CEO and Marketing Director still need to choose the winning label designand the 12 photos for the calendar. However, the Executive has learned that two competitors are issuingcalendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of theoptions the Project Manager has presented to the Project Board is to close the project prematurely.There are a number of key facts relating to this project that would need to be recorded if the project Y-e to beclosed now.Which product should show that the photos could be used for other promotional material for the company?
A. Benefits Review Plan
B. Lessons Log
C. Exception Report
D. End Project Report
Question # 10
Which of the following principles uses Product Descriptions to provide clarity by defining each product'spurpose, composition, derivation, format, quality criteria and quality method?
A. Tailor to suit the project environment
B. Focus on products
C. Manage by stages
D. Continued business justification
Question # 11
Which statement best explains the purpose of Tailor to suit the project environment?
A. Ensure project controls are based on project's scale, complexity, importance, capability and risk
B. To use a set of pre-defined templates for the size of project
C. To tailor the use of the principles to suit the project
D. To pick which PRINCE2 processes to apply and which to leave out
Question # 12
As a result of experiences on previous projects, a change authority has been established for the Health andSafety Training Project. A key client for the training materials has a representative on the project board.Should their interests be represented within the change authority for the project, and why?
A. Yes, because this will give them a better understanding of the training materials.
B. Yes, because a change authority should consider external stakeholder needs.
C. No, because the change authority should be internal to the ABC organization.
D. No, because their project board member will be able to agree any required changes.
Question # 13
As a result of experiences on previous projects, a change authority has been established for the Health andSafety Training Project. A key client for the training materials has a representative on the project board.Should their interests be represented within the change authority for the project, and why?
A. Yes, because this will give them a better understanding of the training materials.
B. Yes, because a change authority should consider external stakeholder needs.
C. No, because the change authority should be internal to the ABC organization.
D. No, because their project board member will be able to agree any required changes.
Question # 14
During previous projects, stakeholders became confused when using a number of separate project registers.Therefore, when preparing the risk management approach, the project manager created a risk register templateand added it to an integrated project register. This register is a spreadsheet that includes project assumptions,issues, dependencies, and now risks, on separate pages.Is this appropriate for a risk register, and why?
A. Yes, because the project registers should be tailored to meet the needs of the organization.
B. Yes, because risks are often identified as a result of issues being raised.
C. No, because an integrated project register should include the quality register as well.
D. No, because assumptions and dependencies are sources of risk.
Question # 15
The Sales Director would like to add a new company logo to the 'marketing material'. The change to theproject scope has been approved by the project board. It is expected to delay product and stage completiondate by 3 days and cost £900. The stage 2 cost tolerance of +£1,000 has not been used. The change budget of£500 has not been used.Which option describes how this change should be funded?
A. £400 of the stage 2 cost tolerance and the £500 change budget should be used.
B. £900 needed for the change should be taken from the stage 2 cost tolerance.
C. £900 of additional funding will need to be requested to pay for the change.
D. £400 will need to be requested in addition to the £500 change budget.
Question # 16
The project board has asked user and supplier assurance to review all product descriptions relating to the'updated corporate quality procedures', prior to authorizing the stage plan for stage 3.Is this appropriate as part of the 'directing a project' process, and why?
A. Yes, because project assurance should assess whether all stakeholders have been identified, if requested by the project board.
B. Yes, because project assurance should review the stage 3 plan for viability, if requested by the project board.
C. No, because the project manager is responsible for writing product descriptions when creating the stage 3 plan.
D. No, because the project board should review new product descriptions before they authorize the stage 3 plan.
Question # 17
The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, theproject manager noticed that the checkpoint report from the external supplier of the 'e-learning course' is late.As work package progress information is missing, the project manager has decided to raise an exceptionreport.Is this an appropriate action, and why?
A. Yes, because an exception report should be used to request guidance on how this situation should be handled
B. Yes, because there is zero time tolerance for this stage the checkpoint report must be delivered on time.
C. No, because the project manager should check the operations and maintenance interfaces in the work package first.
D. No, because the team plan should be discussed with the supplier to check whether work will be completed on time.
Question # 18
Project Scenario – Health and Safety Training Project:ABC Company is a well-established training company that uses a standard model to develop training materialsand deliver courses to customers.ABC Company has commissioned a project in response to recent changes in government legislation relating tohealth and safety on construction sites. The project will deliver “capability to provide health and safetytraining”, including the materials needed for classroom-based training and e-learning. The expected benefitsfor construction companies include a reduction in lost days and legal costs due to accidents.The e-learning course will be developed by a specialist external consultancy. The materials forclassroom-based training will be delivered by ABC Company’s development team. All course materials willbe piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell thecourse materials to other training companies as part of their operational business. ABC Company will use theirown sales and marketing departments to promote the courses.The legislation requires construction companies to comply with the new legislation within two years. Thecourse materials and trainers have to be accredited by a government agency before courses can be delivered.ABC Company is planning to deliver pilot courses within five months of starting the project.The ABC Company standard development model for new courses recommends the following stages: The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABCCompany has grown quickly into a successful training company. It delivers a range of accredited professionaltraining.The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgetsfor the Operations and Development Teams. She authorizes all large contracts personally.The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoringsupplier contracts.The Operations Director is responsible for the delivery off all training and for the training developmentbudget. His department organizes courses, venues and trainers. They work with the Product and the Salesteams to provide a comprehensive training schedule. ABC Company’s IT manager reports to the OperationsDirector.The Business Development Director has recently been appointed to identify new training needs and proposenew products. She will work with the Operations. Director to ensure a cost-conscious approach and thatappropriate development technologies are used for the health and safety course.The Training Development Manager reports to the Business Development Director and is responsible fordeveloping training materials and gaining accreditation, in accordance with the standard course developmentmodel. Course developers in his team have skills in a range of development technologies and are allocated toprojects as needed.The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring thatinternal and external trainers deliver ABC Company training courses to the required standard. He also checkscourse materials to ensure they are fit for purpose and of the required quality.The Central Services Director has responsibility for corporate communications, facilities management andconfiguration management. He recently led a project to consolidate all company quality systems into onequality management system and set up a corporate quality department, now managed by the Corporate QualityManager.The Corporate Document Manager reports to the Central Services Director. She helped establish thecompany’s document management system and now operates it across the business. She manages a team ofadministrators and contracts staff when workload is high.The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting newmarkets for the courses and material. All account managers and the marketing team report to him. Theypromote existing training courses to other training companies and existing customers.End of the additional information.The Training Delivery Manager was identified as the senior user. However, before the project begins, thismanager goes on long-term sick leave. The executive says that they do not need to replace the role of senioruser on the project board.Is this an appropriate application of the 'defined roles and responsibilities' principle, and why?
A. Yes, because the executive can ensure that the investment provides value for money.
B. Yes, because having two out of three of the stakeholder interests represented on the project board is enough.
C. No, because trainers need to be represented on the project board to ensure the outcomes meet the trainers' needs.
D. No, because the resources and expertise required by the project may be internal or external.
Question # 19
The 'capability to provide health and safety training' has been delivered. During the 'closing a project' process,the marketing department sent an e-mail to all key customers reminding them of the deadline to comply withthe new government legislation, with an aim to build relationships with their customers.Which theme is being applied?
A. Risk.
B. Organization.
C. Plans.
D. Change.
Question # 20
The executive has asked the project manager to plan for the 'e-learning course' to be used as soon as it isaccredited. The aim is to start selling the 'e-learning course' while the remainder of the outputs relating toclassroom-based delivery are finished. The sales of the 'e-learning course' will be entered into the businesscase.Why is the executive's decision to deliver the benefits early appropriate for managing the business case?
A. Because organizations with mature project management often include the early justification for the project in the business case.
B. Because the outputs being delivered incrementally will be beneficial and will allow the business case to be justified.
C. Because one of the PRINCE2 principles is that a project should focus on products to deliver the outputs early.
D. Because the business case should be updated after every increment of the 'e-learning course'.
Question # 21
CLOSING A PROJECTThe Health and Safety Training Project is part of a strategic program for ABC. The updated benefitsmanagement approach needs to be checked when the products are being handed over. This check shouldensure that it includes appropriate activities to assess whether the actual course sales meet the agreed forecastin the business case.Which role should undertake this review as part of the 'closing a project' process?
A. Program management.
B. Project board.
C. Project manager.
D. Project assurance.
Question # 22
The project is using PRINCE2's recommended risk management procedure. In the 'identify' step, a risk wasrecorded in the risk register: ''If the 'accredited classroom-based course' is delayed, there is a threat that workon the 'e-learning course' will be delayed, resulting in the 'accredited e-learning course' not being ready for the'pilot courses'.''In the 'implement' step, a risk response was decided: ''Work will start incrementally on the 'e-learning course'whenever a part of the 'classroom-based training materials' gains accreditation''.Is this appropriate, and why?
A. Yes, because delivering incrementally will reduce the impact of the threat.
B. Yes, because a risk response needs to be implemented for this major threat.
C. No, because risks responses should be identified as part of the 'plan' step.
D. No, because a risk action should be allocated to implement a response.
Question # 23
During stage 3, the project scope was extended to include a practice test for learners to take during the trainingcourse. The cost of this test will be included in the cost of the course.The change to project scope was approved and the cost of £2,500 was paid for from the change budget. Theproject manager documented an increase of £2,500 in the project budget in the business case.Is this an appropriate action, and why?
A. Yes, because the justification for the project should be recalculated based on the revised project budget.
B. Yes, because the project manager determines which costs need to be updated at the end of each stage
C. No, because the use of the change budget means that the project budget does not need to be increased.
D. No, because changes to operational costs post-project should have been included in the business case.
Question # 24
The project is approaching the end of stage 4 and all work will be completed as planned. The project manageris now preparing a plan for acceptance and the handover of the 'capability to provide health and safetytraining'.Is this appropriate, and why?
A. Yes, because a plan should be created to measure the number of courses carried out after project closure.
B. Yes, because a separate closure stage plan should be created during stage 4.
C. No, because closure activities should have been planned at the end of stage 3.
D. No, because user acceptance of the project's products should have taken place throughout the project.
Question # 25
Project Scenario – Health and Safety Training Project:ABC Company is a well-established training company that uses a standard model to develop training materialsand deliver courses to customers.ABC Company has commissioned a project in response to recent changes in government legislation relating tohealth and safety on construction sites. The project will deliver “capability to provide health and safetytraining”, including the materials needed for classroom-based training and e-learning. The expected benefitsfor construction companies include a reduction in lost days and legal costs due to accidents.The e-learning course will be developed by a specialist external consultancy. The materials forclassroom-based training will be delivered by ABC Company’s development team. All course materials willbe piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell thecourse materials to other training companies as part of their operational business. ABC Company will use theirown sales and marketing departments to promote the courses.The legislation requires construction companies to comply with the new legislation within two years. Thecourse materials and trainers have to be accredited by a government agency before courses can be delivered.ABC Company is planning to deliver pilot courses within five months of starting the project.The ABC Company standard development model for new courses recommends the following stages: Additional Information:The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABCCompany has grown quickly into a successful training company. It delivers a range of accredited professionaltraining.The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgetsfor the Operations and Development Teams. She authorizes all large contracts personally.The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoringsupplier contracts.The Operations Director is responsible for the delivery off all training and for the training developmentbudget. His department organizes courses, venues and trainers. They work with the Product and the Salesteams to provide a comprehensive training schedule. ABC Company’s IT manager reports to the OperationsDirector.The Business Development Director has recently been appointed to identify new training needs and proposenew products. She will work with the Operations. Director to ensure a cost-conscious approach and thatappropriate development technologies are used for the health and safety course.The Training Development Manager reports to the Business Development Director and is responsible fordeveloping training materials and gaining accreditation, in accordance with the standard course developmentmodel. Course developers in his team have skills in a range of development technologies and are allocated toprojects as needed.The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring thatinternal and external trainers deliver ABC Company training courses to the required standard. He also checkscourse materials to ensure they are fit for purpose and of the required quality.The Central Services Director has responsibility for corporate communications, facilities management andconfiguration management. He recently led a project to consolidate all company quality systems into onequality management system and set up a corporate quality department, now managed by the Corporate QualityManager.The Corporate Document Manager reports to the Central Services Director. She helped establish thecompany’s document management system and now operates it across the business. She manages a team ofadministrators and contracts staff when workload is high.The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting newmarkets for the courses and material. All account managers and the marketing team report to him. Theypromote existing training courses to other training companies and existing customers.End of the additional information.During the initiation stage, the project manager aligns the project's risk management approach to ABCCompany's risk management policy. As a result, the project will use two risk registers, one for ABCCompany's risks and one for external supplier risks.Is this an appropriate application of the 'tailor to suit the project' principle, and why?
A. Yes, because the risk management approach should comply with the supplier's needs.
B. Yes, because project controls should take the project's environment into account.
C. No, because all three stakeholder interests need to be represented effectively on the project.
D. No, because a single risk register should be used to record risks to the project.
Question # 26
At the end of stage 2, an external consultant responsible for developing the 'e-learning course', was appointedto the project board as a senior supplier. The stage 3 plan identifies the consultant as a reviewer of the'e-learning course'. When preparing for a quality review of the 'e-learning course', the consultant found 15possible errors. The consultant then documented these possible errors in the quality register.Is this an appropriate activity when preparing for a quality review, and why?
A. Yes, because each team manager should update the quality register as quality review activities are completed.
B. Yes, because the quality reviewers should update the quality register as quality review activities are completed.
C. No, because possible errors that are found when preparing for a quality review should be documented on a question list.
D. No, because the senior supplier should not be identified as a reviewer as part of the quality review technique.
Question # 27
A change authority has been appointed for the project. During the development of the 'classroom-basedtraining material', a large number of changes were proposed to the design of the 'e-learning course'. Therefore,the change authority has decided to use the Moscow technique to prioritize changes based on the impact theywill have on completing each stage on time.Is this an appropriate application of the Moscow technique, and why?
A. Yes, because it should be used to prioritize change based on the estimated impact on time.
B. Yes, because it is a prioritization technique that should be used to prioritize a product's quality criteria.
C. No, because it should define scope tolerances, supporting the management by exception principle.
D. No, because it should be used to prioritize change based on the project's business justification.
Question # 28
MANAGING A STAGE BOUNDARYThe project is approaching the end of stage 3 and the pilot courses have been planned. The project manager isnow undertaking the 'managing a stage boundary' process.Which action should the project manager undertake as part of the 'update the business case' activity?
A. Identify the dependencies between the activities required to run the 'delivered pilot courses' during stage4.
B. Revise the overall plan and resources to complete the project, based on actuals from the stage 3 plan.
C. Review the performance of the external suppliers who worked on delivery of the 'e-learning course' during stage 3.
D. Re-plan when the number of learners using the pilot course, and their increased knowledge, will be measured during stage 4.
Question # 29
Project Scenario – Health and Safety Training Project:ABC Company is a well-established training company that uses a standard model to develop training materialsand deliver courses to customers.ABC Company has commissioned a project in response to recent changes in government legislation relating tohealth and safety on construction sites. The project will deliver “capability to provide health and safetytraining”, including the materials needed for classroom-based training and e-learning. The expected benefitsfor construction companies include a reduction in lost days and legal costs due to accidents.The e-learning course will be developed by a specialist external consultancy. The materials forclassroom-based training will be delivered by ABC Company’s development team. All course materials willbe piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell thecourse materials to other training companies as part of their operational business. ABC Company will use theirown sales and marketing departments to promote the courses.The legislation requires construction companies to comply with the new legislation within two years. Thecourse materials and trainers have to be accredited by a government agency before courses can be delivered.ABC Company is planning to deliver pilot courses within five months of starting the project.The ABC Company standard development model for new courses recommends the following stages: The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABCCompany has grown quickly into a successful training company. It delivers a range of accredited professionaltraining.The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgetsfor the Operations and Development Teams. She authorizes all large contracts personally.The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoringsupplier contracts.The Operations Director is responsible for the delivery off all training and for the training developmentbudget. His department organizes courses, venues and trainers. They work with the Product and the Salesteams to provide a comprehensive training schedule. ABC Company’s IT manager reports to the OperationsDirector.The Business Development Director has recently been appointed to identify new training needs and proposenew products. She will work with the Operations. Director to ensure a cost-conscious approach and thatappropriate development technologies are used for the health and safety course.The Training Development Manager reports to the Business Development Director and is responsible fordeveloping training materials and gaining accreditation, in accordance with the standard course developmentmodel. Course developers in his team have skills in a range of development technologies and are allocated toprojects as needed.The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring thatinternal and external trainers deliver ABC Company training courses to the required standard. He also checkscourse materials to ensure they are fit for purpose and of the required quality.The Central Services Director has responsibility for corporate communications, facilities management andconfiguration management. He recently led a project to consolidate all company quality systems into onequality management system and set up a corporate quality department, now managed by the Corporate QualityManager.The Corporate Document Manager reports to the Central Services Director. She helped establish thecompany’s document management system and now operates it across the business. She manages a team ofadministrators and contracts staff when workload is high.The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting newmarkets for the courses and material. All account managers and the marketing team report to him. Theypromote existing training courses to other training companies and existing customers.End of the additional information.Checkpoint reports are being produced monthly. A week after the last checkpoint report was prepared, theteam responsible for developing the 'classroom-based training materials' have realized that they will not beable to deliver the materials to the accreditor by the work package completion deadline.Which action demonstrates application of the 'manage by exception' principle?
A. The team manager reports the issue in the next checkpoint report.
B. The team manager immediately produces an exception plan to replace the current plan.
C. The team manager immediately reports the issue to the project manager.
D. The team manager raises a risk that the deadline may be missed.
Question # 30
After preparing the stage 3 plan, the project manager left the company. The project board has decided that, asthe stage plan has been agreed, it will not appoint a project manager for stage 3. The team managers will reportdirectly to the project board and will prepare highlight reports instead of checkpoint reports.Is this an appropriate tailoring of the roles in the 'managing a stage boundary' process?
A. Yes, because work may be delegated to those with the necessary skills, such as a team manager.
B. Yes, because the team managers should have the information required to prepare highlight reports.
C. No, because the reporting in the 'controlling a stage' process should not be changed.
D. No, because the team managers should not share the responsibilities of the project manager.
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