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Cisco 300-810 Frequently Asked Questions

Cisco 300-810 Sample Questions

Question # 1

An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue. Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check? 

A. CTI ProviderOpenRequest
 B. CTI ProviderRequest 
C. CTI OpenRequest 
D. CTI AvailableRequest 


Question # 2

An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message. Which action resolves the issue? 

A. Ensure that codec G.722 Is configured In the dial peer. 
B. Ensure that codec G.711ulaw is configured in the dial peer. 
C. Ensure that codec G.711alaw is configured In the dial peer. 
D. Ensure that codec G.729 is configured In the dial peer. 


Question # 3

What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)

A. HTTPS single-site networks are joined via an intersite link 
B. HTTPS networking uses a ring topology 
C. HTTPS networking supports a maximum of 25 locations 
D. HTTPS networking uses the SMTP protocol 
E. HTTPS networking supports multisite networks 


Question # 4

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue? 

A. Disable TLS for the federation. 
B. Configure the federation to use the XMPP protocol. 
C. Add a static route on Cisco IM and Presence to the Skype for Business domain.
 D. Have the Jabber user add the Skype for Business user to the Jabber contact list.


Question # 5

An engineer is configuring DNS for service discovery in a jabber deployment for Onpremises Clients. Which snippet will complete the SRV record name _ tcp.example.com? 

A. _cisco_uds 
B. _collab_edge 
C. _xmpp. server 
D. _xmpp-client 


Question # 6

Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error Which two items must be modified to resolve the issue? (Choose two.)

A. DNS A record for _cisco-uds 
B. DNS SRV record for _collab-edge 
C. username portion of the login email 
D. domain portion of the login email 
E. DNS SRV record for_cisco-uds 


Question # 7

An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?

A. Start all critical services on the second node, and select the Fallback button in the “Presence Redundancy Group Configuration” 
B. Go to “Presence Redundancy Group Configuration” on the Cisco UCM Administration page and select the Fallback button. 
C. Start all critical services on both nodes and select “rebalance users” in the “Presence User Assignment” 
D. Go to “Presence User Agreement” on the Cisco UCM Administration page and select “rebalance users” for all users. 


Question # 8

Refer to the exhibit A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows deployed in phone-only mode The users are reporting that they cannot access voicemail services via the Cisco Jabber for Windows client on the corporate LAN Which steps resolve this issue?

A. Add a secondary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages
B. Apply the voicemail service to a service profile so that the client can retrieve the settings 
C. Update the jabber-config xml file with the correct voicemail parameters and restart the appropriate services 
D. Add a primary voicemail service to Cisco UCM to allow Cisco Jabber users to receive voice messages 


Question # 9

Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges? 

A. SAML binding 
B. SAML assertion 
C. SAML profiles 
D. SAML protocol 


Question # 10

Refer to the exhibit. A Cisco Jabber for windows users Is reporting an Issue with phone control. Which action will resolve this issue?

A. Change the privacy setting on the CSF device to "Off”.
 B. Uncheck "logged into hunt group" on the user's CSF device. 
C. Create a device profile for the phone. 
D. Add the standard CCM end users and standard CTl enabled permission groups for the user. 


Question # 11

Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.) 

A. Rename the user ID value for one user if different users on different clusters have the same user ID assigned 
B. Delete the user ID for the duplicate user ID 
C. Rename the directory URI value for one of the users to ensure that there is no duplication. 
D. Assign the duplicate user to the secondary Cisco IM and Presence node 
E. Unassign a user from one of the dusters when the same user is assigned to two different dusters 


Question # 12

Refer to the exhibit A collaboration engineer is troubleshooting an issue where a user is reporting that instant messages are not reaching the intended recipient The engineer is unable to see the full instant message in the trace file In which trace in the transaction must the engineer resolve this issue? 

A. XCP Router 
B. Client Profile Agent 
C. Presence Engine
 D. XCP Connection Manager 


Question # 13

An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server The engineer created the resource mailboxes and now needs to add impersonation Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?

A. Option A 
B. Option B 
C. Option C 
D. Option D


Question # 14

Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?

A. Associate the User with the desk phone under the user configuration page on Cisco UCM 
B. Select "Primary Line" under the user configuration page on Cisco UCM 
C. Add the "Allow control of the device from the CTI" option under the client services profile configuration page 
D. Add the "Allow control of the device from the CTI" option under the desk phone configuration page 


Question # 15

An engineer is configuring XMPP federation on the Cisco IM and Presence server and has changed the security settings to TLS Optional on one node in the cluster. What is the next step in the configuration process?

A. Start the Cisco DB Replicator
 B. Start the Cisco Replication Watcher. 
C. Restart the Cisco XCP Router. 
D. Restart the Cisco Presence Engine


Question # 16

Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue? 

A. Start the Cisco XCP Message Archiver. 
B. Start the Cisco XCP Text Conference Manager. 
C. Restart the Cisco XCP Directory Service 
D. Restart the Cisco XCP XMPP Federation Connection Manager. 


Question # 17

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue? 

A. Assign the user to a different Presence Redundancy Group. 
B. Restart the XCP Router service. 
C. Set the Owner ID on the users desk phone. 
D. Associate the user to the line on the Directory Number Configuration page. 


Question # 18

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page? 

A. Configure the LDAP authentication settings under LDAP. LDAP Authentication. 
B. Synchronize the user accounts under Users - Synch Users. 
C. Restart the Cisco DirSync service. 
D. Import the user accounts under Users - Import Users. 


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